Interpersonal skills skills of management

Are those skills needed to work and communicate with other people and to understand their needs. Also called people skills.

Interpersonal skills centre on the ability to relate to people and being aware and understanding their needs.

Promoting the importance of interpersonal skills:

Interpersonal skills involve using skills such as active listening and tone of voice and verbal and non-verbal communication.

DO'S: Relate to people, being aware and appreciating their needs, showing genuine understanding, communicate, understand, motivate and lead

DONT'S: Arrogant, unable to communicate effectively to employees, difficulty relating to people, lacks empathy.

People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives.

Importance for a manager to possess good interpersonal skills:

Managers work and communicate with and through other people every day and need to understand their needs.

Good interpersonal skills include the ability to communicate, motivate, lead and inspire.

A manager who lacks these qualities would not be able to develop positive relationships with employees.

Overall, interpersonal skills are vital in the workforce, as well as in everyday life. These skills allow people to communicate effectively and efficiently and ensure a business has positive relationships between employees and managers.


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