TERMS AND CONDITIONS
Reservations & Payments: Online sign up must be accompanied by a deposit in the amount of $500 USD per person mailed by check to Project Por Amor by December 15, 2018. Final Payment is due no later than 75 days before departure (January 25, 2019). Any pre- and post- trip arrangements not finalized by 75 days before travel, may result in an additional service fee. It is our policy to hold travel documents until full payment is received.
Cancellations/Refunds: Written cancellation received by Project Por Amor by January 15, 2019 will result in a full refund less an administrative fee of $500 per person. In the event of later cancellation by the participant, NO REFUND will be made. NO REFUND will be made for any part of this program in which you choose not to participate. The right is reserved to cancel this program at any time prior to departure if it is deemed necessary, or if registration numbers prove insufficient and a full refund will be made to those persons registered at the time.
Escrow Protection: PPA will deposit all of your payments directly into our separate client account. This means that such funds will be maintained separate and apart from our operating funds until approximately 60 days prior to departure when we are required to pay the costs of your trip.
Included: All services as detailed in this proposal. Not Included: Passport fees, baggage fees, items of a personal nature, such as valet/laundry, phone/fax/Internet communications; items not on the regular menus, expenses of hotels outside of Cuba, meals, guides, buses, cars, railroads, boats, etc. for sightseeing not included in the itinerary; trip insurance; any other items not specifically included; after-tour gratuities to Cuban guide and motor coach driver.
Comprehensive Travel Protection Plan: PPA makes available to you a recommended comprehensive travel protection plan that is administered by a third party. This includes trip cancellation and trip interruption coverage, as well as trip delay, baggage coverage and delay, accident & sickness medical expenses, emergency evacuation. This is an optional service to each traveler to be paid directly to the travel protection provider.
Accommodation Prices: All prices provided are per person based on various room and bathroom sharing options. Triple room reductions will be provided, where applicable. All prices are based on rates as known at the time a reservation is accepted by PPA expected to be in effect at the time of the commencement of services. These rates are subject to increase without notice if such rates change prior to the commencement of services. Substitution: Cuba is currently undergoing an unprecedented expansion of demand on its tourism facilities. Cuba is a country with a weak infrastructure and accommodations are subject to substitution if conditions change. Although we cannot categorically insure that every accommodation will be available during our trip, we will work diligently to keep the service selections intact and/or insure that any substitutes will be in the same category. Room Occupancy: PPA will make every effort to accommodate your single or double room or suite request. However, room occupancy is based on availability and you will be charged for the actual room arrangement you get during the actual trip to Cuba. Room Conditions: PPA will work with the service provider to make every effort to insure that your room is acceptable by US Standards. However, travelers must understand that all accommodations are unique and there will be many small differences between every room. Furthermore, we cannot be responsible for conditions that are occasionally caused by Cuba’s infrastructure breakdowns.
Insurance Information and Medical Evacuation: Health insurance in Cuba is provided as part of the program cost through the Cuban visitor’s health insurance agency Asistur. We also encourage each participant to purchase Trip Interruption/Cancellation insurance with a third-party provider such as Allianz or Travel Guard. Please note that it is only possible to purchase trip insurance within two weeks of paying your deposit.
Responsibility: In all matters related to the making of arrangements for hotel accommodations, required program activities, sightseeing tours and services provided incident there to, entertainment and transportation by air, railroad, motor coach, boat, automobile, taxi, etc. PPA will act only in the capacity of an agent for any of the travel services with regard to carriers, hotels, suppliers and all other related services. Because of our status as operators, and because we maintain no control over the personnel, equipment, or operations of these travel service providers, we can assume no responsibility for and cannot be held liable for any personal injury, property/luggage damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned either by reason of (1) any wrongful or negligent actions or omissions on the part of the suppliers, (2) any wrongful, negligent or unauthorized acts or omissions on the part of any employee of any of these suppliers, (3) any defect in or failure of any vehicle, equipment, or instrumentality owned, operated, or otherwise used by any of these suppliers, or (4) any wrongful or negligent actions or omissions on the part of any party not under the control direct or otherwise of PPA. Group members assume responsibility for their physical abilities to travel. PPA and their agents reserve the right to decline to accept or retain any persons as a member of the trip any time before departure or during the trip should said person’s health or physical condition or general deportment impede the operation of the program, in which case no refund will be given. The above disclaimers are similarly claimed by any sponsor of the trip, if applicable. The trip prices mentioned in this document are based on tariffs and costs in effect at the time of printing and are subject to increase without notice should there be any upward revision in such tariffs or costs before departure. In the event that it becomes necessary or advisable for any reason whatsoever to alter the itinerary or arrangements such alternations may be made. Additional expenses, if any, will be born by the travelers. The price includes the operator’s compensation for service, supervision, operation, promotion, and profit. Airlines, railroads, and vessels concerned are not to be held responsible for any act, omission, or event during the time passengers are not on board their planes or conveyances.
Optional Activities: Optional activities furnished by independent suppliers not affiliated with PPA carry with them various inherent risks that can cause serious personal injury. Although precautions are taken by suppliers to guard against such dangers, your safety cannot be guaranteed. Should you elect to participate in such activities while on this program, you must understand that participation will be at your own risk. PPA assumes no liability for your safety.
Photo Release: The participants grant PPA permission to use their likeness in a photograph, video, or other digital media (“photo”) for limited use in its own publications and promotional material of its programs, including web-based publications and social media, without payment or other consideration. Additionally, participants waive any right to royalties or other compensation arising or related to the use of the photo for promotional purposes of PPA programs. If a participant prefers to not have their image used publicly in any way, they must request privacy in writing to PPA will not publish any photos where their likeness appears.
Acts of God and Like: PPA is not liable for acts of God, fire, acts of governments or other authorities, wars, civil disturbances, riots, terrorist acts, strikes, thefts, pilferage, epidemics, quarantines, dangers incident to sea, land and air travel and other similar acts or incidents beyond its ability to control.
Compliance with United States and Cuban Laws: By paying the deposit and other invoices for this trip, the participant certifies that he/she will abide with all applicable laws for foreign visitors in Cuba. Failure to comply with U.S. and Cuban law will result in immediate expulsion from the program.
Cuban American Participants: Acknowledge that their Cuban visa, passport and any other required documents are in place and up-to-date. Please call PPA if you have any questions.
Traveler’s Representations: Acceptance of the Confirmation/Invoice covering this trip and payment thereof certifies that you have not recently been treated for, nor are you aware of any physical or other condition or disability that would create a hazard to yourself or other members of this tour, and is also an acceptance of the trip conditions applicable to the trip ad that you have read and understand those conditions.