- Supervisor of software development team
- How to combat decreases in productivity caused by streaming games short of walking around/inspecting activities
- Amber and Alan Smith of RMU "March Madness, Office Gambling, and Workplace Productivity Issues: An Emperical Study"
- In employees' opinion, productivity did not suffer
- Opportunity to form cohesion in the workplace
- Can lead to increase in productivity in the long run
- Supervisors must weigh ethics of limiting internet usage
- Monitoring usage may result in breach of privacy
- Employers expect employees to respect existing policy
- Journal of Multidisciplinary Research- employees' quality of work may decrease as technological distractions increase
What methods would you use to resolve this issue?
- Helicopter management, site blocking
- "An inherent tension exists between an employer’s right to monitor employee computer-mediated workplace communication (CMWC) and the employee’s right to privacy” (Chory, Vela, & Avtgis, 2016, p. 23)
- Break rooms, assigned projects to complete
- Chory, R.M., Vela, L.E., & Avtgis, T.A. (2015)
- Determine time it takes to complete each task
- Allow employees to view games if tasks are completed on time
- Penalize employees if tasks are not completed on time
- Maintain relationship of trust to amend consequences if necessary
- Some researchers note that "the impact of this use, however, is uncertain"
- Decisions should be made on case-by-case basis (Carlson, Carlson, Zivnuska, Harris, & Harris, 2016)
Implications of the Method
"An inherent tension exists between an employer's right to monitor employee computer-mediated workplace communication and the employee's right to privacy" (Chory, Vela, and Avtgis, 2016 p. 23)
- MBWA- employees held accountable, also given privacy
- Monitoring systems- heavily mandated monitoring systems can cause loss of trust
- As transformational managers, we need a healthy balance of respect and authority
- Proverbs 1:5 "A wise man will hear and increase learning, and a man of understanding will attain wise counsel."
- James 3:1 "Not many of you should become teachers, my fellow believers, because you know that we who teach will be judged more strictly."