March Madness Wes Kopas, josh chanda, cody hallebach, mikaela raymond, amber swinson

  • Supervisor of software development team
  • How to combat decreases in productivity caused by streaming games short of walking around/inspecting activities

Employee Perspective

  • Amber and Alan Smith of RMU "March Madness, Office Gambling, and Workplace Productivity Issues: An Emperical Study"
  • In employees' opinion, productivity did not suffer
  • Opportunity to form cohesion in the workplace
  • Can lead to increase in productivity in the long run

Employer Perspective

  • Supervisors must weigh ethics of limiting internet usage
  • Monitoring usage may result in breach of privacy
  • Employers expect employees to respect existing policy
  • Journal of Multidisciplinary Research- employees' quality of work may decrease as technological distractions increase

What methods would you use to resolve this issue?

Management Techniques

  • Helicopter management, site blocking
  • "An inherent tension exists between an employer’s right to monitor employee computer-mediated workplace communication (CMWC) and the employee’s right to privacy” (Chory, Vela, & Avtgis, 2016, p. 23)
  • Break rooms, assigned projects to complete
  • Chory, R.M., Vela, L.E., & Avtgis, T.A. (2015)

Our Decision

  1. Determine time it takes to complete each task
  2. Allow employees to view games if tasks are completed on time
  3. Penalize employees if tasks are not completed on time
  4. Maintain relationship of trust to amend consequences if necessary
  • Some researchers note that "the impact of this use, however, is uncertain"
  • Decisions should be made on case-by-case basis (Carlson, Carlson, Zivnuska, Harris, & Harris, 2016)

Implications of the Method

"An inherent tension exists between an employer's right to monitor employee computer-mediated workplace communication and the employee's right to privacy" (Chory, Vela, and Avtgis, 2016 p. 23)

  • MBWA- employees held accountable, also given privacy
  • Monitoring systems- heavily mandated monitoring systems can cause loss of trust

Biblical Approach

  • As transformational managers, we need a healthy balance of respect and authority
  • Proverbs 1:5 "A wise man will hear and increase learning, and a man of understanding will attain wise counsel."
  • James 3:1 "Not many of you should become teachers, my fellow believers, because you know that we who teach will be judged more strictly."


Ng, J. C. Y., Shao, I. Y. T., & Liu, Y. (2016). This is not what I wanted. Employee Relations, 38(4), 466–486. doi:10.1108/er-12-2015-0216

Smith, A. A. (2011). March Madness, Office Gambling, and Workplace Productivity Issues: An Emperical Study. Sports, Business and Management: An International Journal, 190-206.

Chory, R.M., Vela, L.E., & Avtgis, T.A. (2015). Organizational surveillance of computer-mediated workplace communication: Employee privacy concerns and responses. Employee Responsibilities and Rights Journal, 28, 23-43. DOI: 10.1007/s10672-015-9267-4

Carlson, J. R., Carlson, D. S., Zivnuska, S., Harris, R. B., & Harris, K. J. (2016). Social media use in the workplace: A study of dual effects. Journal of Organizational and End User Computing, 28(1), 15-31. doi:10.4018/JOEUC.2016010102


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