Support for Frontline Workers
To support frontline workers who provide an essential or key public service, The Harris Center extended its support to offer free virtual support groups for essential staff in our community. Please call the COVID-19 Mental Health Support Line at 1-833-986-1919 for more information.
Homeless Shelter Partnership
In response to the pandemic, The Harris Center, UTHealth Harris County Psychiatric Center and Open Door Mission worked collaboratively to open a 24-hour residential program to assist people with mental illness in Houston’s homeless community after discharge from inpatient care.
The facility offered 28 beds, supporting individuals in a non-stressful environment, while aiming to reduce the occurrence of communal spread of the COVID-19 virus.
Telehealth: Care without Limits
This year, The Harris Center expanded telehealth access for behavioral health and intellectual and developmental disabilities services for Harris County residents.
Within a week, we transitioned approximately 1,800 employees to work remotely from home to deliver care either via phone or Lifesize.
Texans Recovering Together
The Texans Recovering Together program provides services to support individuals most impacted by disasters, offering emotional support and interventions, referrals and linkages, education and awareness and skill building.
In recent years, The Harris Center has responded to major disasters by providing crisis counseling services to Harris County residents. In this fiscal year, The Harris Center provided support to individuals affected by Tropical Storm Imelda, and are currently providing free emotional support to people who are experiencing anxiety due to COVID-19.
If you would like to learn more about the Texans Recovering Together program in Harris County, please contact 833-927-1806 or send an email to TRT@TheHarrisCenter.org.
Electronic Health Record
In fiscal year 2020, The Harris Center launched the EPIC implementation, an Electronic Health Record system (EHR) that will facilitate the coordination of patient care across multiple healthcare systems.
The Harris Center is working with Harris Health to implement a best-in-class EHR system to support the center’s complex healthcare operations.
Reinforcing The Harris Center’s strategic plan goal of improving care through innovation, the EHR system will allow sharing of patient information among caregivers, greater patient engagement and best practices to improve health outcomes for Harris County residents. The convenient mobile app will allow patients to take a more active role in their treatment.
Improving the Integrated Care Delivery System
To create an improved network model of care, and our client’s overall health outcomes, The Harris Center has developed a new integrated care delivery system to coordinate community primary care, prevention and wellness activities on-site. In collaboration with first responders, law enforcement and hospital staff, the goal is to decrease the utilization of preventable emergency and hospital services, offering a proactive approach to improve the lives of our clients and enhance their care experience.
Finding youth mental health services can be difficult. To help families in accessing quality care, Project CHANGE has joined forces with communities in Harris County and the Texas System of Care to meet that challenge by offering personalized services and support.
Through Project CHANGE we provide wraparound mental health services to people, aged 18-21, who are transitioning from youth to adulthood.
A unique feature of this program is the inclusion of a Youth Peer Support Specialist to work alongside the clinical team. By drawing on the youth’s own lived experience, navigating both the behavioral health systems and the criminal justice system, our Youth Peer Support Specialist connects with young adults on a different level - inspiring hope and serving as an advocate for those in the program.
The Harris Center established the Inclusion Hub council to lead cultural change and increase diversity awareness within the organization. Employees who are part of the Inclusion Hub collaborate and share ideas to implement engaging activities to integrate diversity into organizational processes and communication.