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Digital Accommodation Resources

How to Use This Resource

Please use this resource to find quick information on meeting learner accommodations. Your first step should be reviewing the accommodation letter from your learner and contacting Student Disability Services. Some digital accommodations will be relatively simple, but others may require time and additional resources to implement. It is crucial to think about the content, materials, and tools that must be adapted. This resource does not include general information on how to make content accessible. Please see the Digital Learning Accessibility page for content accessibility questions.

Extending Time on Tests

When in test settings, go to the Test Availability Exceptions and add the learner. Then, add the necessary Test Availability Exception options.

Extending Time on Assignments and Activities

Discuss the appropriate time extension with the learner. Then if you have a due date selected in the Blackboard assignment, ensure the learner that even if they receive a notification that the due date has passed, the discussed due date is what they should follow.

If you include an availability date, the assignment will disappear from view at a given time, you will need to add an advanced adaptive release giving membership to the learner.

Note Taking

Note: This is information is directly from Student Disability Services.

If course content is audio/video recorded and all material is posted online for use and review, then individualized accommodations may no longer be necessary. If instructors are not sharing materials with all students, they may still need to share PowerPoints, handouts, etc. with students individually.

Providing a Reader for Tests / Exams

Note: This is information is directly from Student Disability Services.

The purpose of a reader is to ensure that the test-taker with a disability has the same opportunity as test-takers without disabilities to access the testing content. SDS recommends that instructors who has a student with a “test reader” as an accommodation could audio record the test questions. Adaptive Test Center staff can assist in this process, however, if the test content is technical (e.g. calculus, physics, anatomy, languages, etc.) SDS recommends that the instructor or an appropriate designee serve as the reader.

Providing a Scribe for Tests / Exams

Note: This is information is directly from Student Disability Services.

For scribing, the process we recommend is for a student to respond verbally to the test question to a scribe over the phone or through a zoom meeting. If the test content is technical (e.g. calculus, physics, anatomy, languages, etc.) SDS recommends that the instructor or an appropriate designee serve as the scribe. The scribe writes the response on paper and then confirms the response. The student and scribe may want to review the response as typed on the screen, which is either emailed to the professor or completed in a real time, online format.

Providing Captions for Videos

The UTSA Medial Library provides access to an auto-caption service. Review the How to Request Captions video for steps. Keep in mind auto-captions are not entirely accurate. You will need to review and edit captions to make them compliant.

Providing Live Captions for a Blackboard Collaborate Ultra Sessions

First, contact Student Disability Services to ensure a live captioner is available. You will need to coordinate times that will work for you and the captioner. When creating a Blackboard Collaboration Ultra session, email the captioner the guest link. You will also need to discuss with the captioner the best way to deliver the captions in your sessions. The caption tool or the Everyone Chat Channel are both options with pros and cons.

Important: Always record Blackboard Collaborate Ultra sessions and allow learners to have access to the recordings. It may take up to a day for recordings to become available.

The captioning feature will allow learners to see real-time captions within the Blackboard Collaborate Ultra session. Learners will also be able to download the captions once the recording is made available. Learners will only see current captions, and there is not a feature to scroll through previous text. If there are multiple captioners, learners will have click to back and forth between different caption channels to see all of the captions provided.

The Everyone Chat Channel is beneficial if there are multiple captioners because they can caption in one area without any issue. Learners will not need to try to follow which captioner is creating captions. Learners will also be able to scroll through previous text - approximately up to 50 messages.

However, if the Everyone Chat Channel is for captions, learners will not be able to utilize this chat channel for discussion. Learners may not have microphones to engage in the session and need to use the chat feature. While learners can use the other chat channels to communicate, only the Everyone Chat Channel saves when a session is recorded, and all learners will not see chats outside of the Everyone channel.

Caption with the Captioning Feature

Once the session begins, open the Collaborate panel, select the attendees' icon, and find the captioner's name. Select the attendees' control button next to their name and select make captioner.

All attendees will receive a notification to view captions. If a learner accidentally selects no, they can go to their settings in the Collaborate panel and check the box Display Closed Captions (when available). Tell attendees captions are real-time and can not be reviewed. Attendees will be able to receive a copy of the transcript after the session recording becomes available. Refer to the Blackboard Caption Feature page for more information.

Caption within the Everyone Chat Channel

Inform all attendees that they should not use the Everyone Chat Channel. Students can chat directly with moderators, use the raise hand feature, or use the microphone to interact. We recommend asking for a learner to be a moderator, as monitoring the chat and speaking can be confusing.

Providing an ASL Interpreter for Videos

Faculty To Do:

  • Inform the learner to download and utilize the WebEx meeting tool where the interpreter will sign.
  • Provide links to any media that will be interpreted in the course as videos become available to learners.
  • Create a Blackboard Collaborate Ultra room with access to only the learner, the interpreter, and faculty member (if need be). Be sure to allow every participant to come in as a moderator. This room will be used to share and play videos simultaneously between the learner and ASL interpreter.
  • Provide the learner with steps on how to share videos within the session room, the learner and ASL interpreter to-do list below, and the things keep in mind notes.

Learner and ASL Interpreter To Do:

  • Open the Blackboard Collaborate Ultra room and provide the ASL interpreter with a link to your personal WebEx meeting room. WebEx is where the interpreter will be able to sign. Use the steps to start a personal room meetingif necessary.
  • Split the monitor windows to see both the WebEx meeting and the Blackboard Collaborate Ultra room.
  • Play course videos within the Blackboard Collaborate Ultra room and use the WebEx room for ASL interpretation.

Things to Keep in Mind

  • It is not possible to use the web camera feature in both Blackboard Collaborate Ultra and WebEx. The interpreter should use WebEx, but the learner can choose which works best in the course.
  • Google Chrome is the recommended browser for Blackboard Collaborate Ultra.

Providing an ASL Interpreter for Blackboard Collaborate Sessions

Faculty To Do:

  • Before a session: If the interpreter is not enrolled in your course, provide the call-in session number to the Blackboard Collaborate Ultra session. The interpreter can join the session by phone or enter the meeting room.
  • Inform the learner to download and utilize the WebEx meeting tool where the interpreter will sign. The learner and interpreter will need to open the Blackboard Collaborate Ultra session and a meeting in WebEx. WebEx is where the interpreter will be able to sign for the learner.
  • Provide the learner with the learner and ASL interpreter to-do list below, and the things keep in mind notes.

Learner and ASL Interpreter To Do:

  • Open the Blackboard Collaborate Ultra session room and provide the ASL interpreter with a link to your personal WebEx meeting room. WebEx is where the interpreter will be able to sign. Use the steps to start a personal room meeting if necessary.
  • Split the monitor windows to see both the WebEx meeting and the Blackboard Collaborate Ultra session.

Things to Keep in Mind

  • It is not possible to use the web camera feature in both Blackboard Collaborate Ultra and WebEx. The interpreter should use WebEx, but the learner can choose which works best in the course.
  • Google Chrome is the recommended browser for Blackboard Collaborate Ultra.

Still Have Questions?

Please contact Student Disability Services and Academic Innovations if you have additional questions.

Credits:

Created with an image by Mudassir Ali - "untitled image"