2017 Community Impact Report Union Home Mortgage & The Union Home Foundation

"Every day at Union Home Mortgage, we live by our slogan of “promises kept” and truly believe that everyone deserves the right to homeownership. The idea of home, though, for many individuals seems out of reach. For others, it includes the communities in which they live. That’s why in 2017, UHM and our Partners expanded that promise to our customers by also serving their local communities through donation drives and service opportunities. More importantly, we’ve realigned the mission of our charitable arm, the Union Home Foundation, to help families in our communities reach economic self-sufficiently, so they may achieve or maintain their dream of homeownership. To help support these activities and our Partners’ individual passions, our company launched a volunteer time off policy and celebrated our first Partner Impact Awards.

We also continued our wonderful partnership with the MBA Opens Doors Foundation, helping several families in Akron, Ohio with mortgage assistance so they can focus on one of the hardest challenges of their lives. We started new partnerships with area nonprofits tackling chronic issues like homelessness, and even involved our own employee partners in the effort to fight hunger as they collected over 10,000 pounds of food during our Partner Up for Plates campaign.

We’ve already seen an amazing impact that these programs have had on our communities, our company culture and our partners themselves in such a short amount of time, as you’ll see in this report. In many ways, 2017 served as the “ground breaking year” for our community programs and we’re excited to see what more we can accomplish in years to come."

Bill Cosgrove, President & CEO


The Union Home Foundation helps equip families in communities where our business resides with the tools and resources to achieve economic self-sufficiency, specifically through financial literacy, education, career readiness and transitional resources.


In 2017, the Union Home Foundation awarded $128,000 in the community, including:

Nonprofit Grants:

  • $75,000 to MBA Opens Doors (multi-year commitment)
  • $10,000 to the Greater Cleveland Food Bank
  • $5,000 to Enterprise Community Partners
  • $1,000 to Community Harvest Food Bank of Northeast Indiana

$17,595 in Disaster Relief Assistance to 12 partners in Texas and Florida in response to Hurricanes Harvey and Irma

“There just aren’t any words that can tell you how appreciative I am. This literally brought tears to my eyes. This means so much to my daughter and I. Now we will be able to get our new roof and ceilings and have a fresh start. I am truly so proud to work for a company that cares so much for its employees. I could not be more grateful. You guys are absolutely the best!”


  • Gave mortgage assistance grants and peace of mind to 63 families at Akron Childrens’ Hospital, while their children face chronic illness.
  • Provided 40,000 meals to families in need throughout Northeast Ohio
  • Helped the Housing First initiative stay on pace to end long-term homelessness in Cuyahoga County by the year 2020, and to begin efforts in tackling family homelessness.


The Union Home Foundation celebrated Partners making a difference in their local communities by awarding the first annual Partner Impact Awards to: Eric Flores (IN), Doug McIltrot (PA), Jon Wallace (MI), Rick Cyngier (OH) and David Kester (AZ). In their honor, the Foundation distributed a total of $10,000 to the following nonprofit organizations:

  • Brooklyn Music Boosters
  • Buckeye Jaycee Foundation
  • Clothes Cabin
  • Fans Across America
  • Legacy Global Foundation
  • Military Support Fund of Fort Wayne Community Foundation
  • Southern Shores Council
  • United Way of Lawrence County


Union Home Mortgage Partners across the country completed service opportunities and donation drives in 2017 benefitting the following organizations:

  • Boys & Girls Clubs of Northeast Ohio
  • Community Harvest Food Bank of Northeast Indiana
  • East Oakland Citizens for the Homeless
  • Food Bank for Eastern North Carolina
  • Greater Cleveland Food Bank
  • Habitat for Humanity
  • Matthew 25 Ministries
  • Mel Trotter Ministries
  • Nehemiah Center of Sandusky
  • OHgo
  • Salvation Army
  • 2nd Chance Fishing Adventures
  • Second Harvest Food Bank Southeast North Carolina
  • St. James-Santee Family Health Center
  • Volunteers of America

These projects each had a significant impact in their local communities:

  • Dayton, OH: $500 in toys donated and 25 filled backpacks collected for the Salvation Army
  • Rochester, MI: 192 coats collected for the men at East Oakland Citizens for the Homeless
  • Strongsville, OH: 51 backpacks were filled with school supplies for partner agencies in Northeast OHio
  • Northeast Ohio Branches: 10,000+ pounds of food gathered over 2 weeks for the Greater Cleveland Food Bank
  • Arizona: 4 large sacks of toys collected for the Salvation Army and 40 blankets for local homeless veterans
  • Grand Rapids, MI: over 200 items collected for Mel Trotter Ministries
THANK YOU for allowing us as employees to give back to our communities. Yesterday the Fayetteville branch was able to participate and fund a Mobile Food Pantry through the Second Harvest Food Bank. We had almost 7,000 lbs of food ready to distribute to families in need in our local community. I left my office to get there at 4 p.m. and was blown away when I came around the corner and saw a huge line had already started so that they could be sure they got food. It made my heart feel good to know we were helping those that needed it the most. I believe every team member that participated was humbled by the experience and we all agreed we would love to do this again. We served over 166 FAMILIES that were so thankful and expressed their appreciation as they went through the line and filled their grocery bags. One young mother in particular stood out to me because she told me her ride did not show up so her and her two small children walked to get there with a suitcase on wheels to get her groceries home! - Tammy Lindsay, Branch Manager, Fayetteville, NC

For more information regarding the Foundation or UHM’s community efforts, please contact Christina Fagan, Executive Director, Union Home Foundation at cfagan@unionhomemorgage.com or by calling (440) 536-3496

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