Be vigilant. Be safe.
Beware! If you didn’t initiate the multi-factor authentication method, don’t approve!
Be aware of random multi-factor authentication (MFA) requests for malicious attempts to compromise your UTRGV account and other personal accounts.
Only respond to the MFA method you chose immediately after you initiated the authentication process when accessing your account.
If you didn’t initiate and you get randomly called or prompted to approve authentication, choose deny.
The multi-factor authentication process is to provide an added layer of protection, but it’s only as strong as your awareness to potential threats.
ASSIST - Access your grades, transcript, course, financial aid and your student bill.
Office 365 - Access the Microsoft suite online and contact your peers and professors.
Blackboard- Manage class notes, assignments, assessments, grades, class lectures, discussion rooms, chat sessions, and more!
V Link - Get connected with on campus events by networking with your peers.
Engagement Zone - Engage in your community by accessing volunteer opportunities with local organizations.
vPrint - Print document anywhere on campus (25 printing credits per semester).
iTravel - Submit request for travel with supervisor workflow
Handshake - Post student employment opportunities.
iTravel - Request and book your travel for academic conferences and events
PeopleSoft - Direct Deposit, Monthly Pay Slips, W-2 Forms, Request Leave Absences, and submit Monthly Timecards
vSoftware - Download Microsoft Windows for FREE and keep the license after you graduate.
ePAF - Part of the hiring process where we submit the employee hiring requests for part-time and full-time employees.
E-Learn - Online training resources, books, and videos
Handshake - Part of the initial hiring process where we can submit job vacancies for part-time employees and internships.
iShop - Purchase computers through iShop
IT Support Center - Search our client portal to knowledge base Submit technology requests dealing with troubles on campus.
Surveys (Qualtrics) - Online survey tool to collect data for research purposes
IT Support Center
Use the IT Chat Bot to get immediate assistance
Search the Client Portal
Type for a topic or keyword for the issue you are experiencing
Search a large number of self help articles.
Submit an incident report when something is not working.
Request access to technology resources on campus.
Submit a request to for technology installations
Wally IT Chat Bot
New IT Support Team Member- Wally IT Chat bot will help you navigate the IT Support Center website with ease to find the information you need quickly & easily.
Did you know that through Office 365 you can collaborate with other staff?
Download Office 365 to your home computer and mobile device(s). Get things done virtually everywhere.
- Install Office Suite - Download the entire suite to your computer on up to 5 devices.
- Outlook - Official UTRGV email account with 50 GB of storage.
- OneDrive - Create, save, and edit documents online.
- Teams - Conversations, files, and tools in one place. Access multiple teams to switch projects.
A Unified Communication Platform
Use Teams to enhance communication and collaboration in departments, service units, and projects.
- Schedule Outlook Online Meetings
- Video Conferences and Live Events Platform
- Team Activity Message Feed / Group Chats
- Instant Messages
- Online Phone Video Chats
- Online Files Storage (SharePoint)
- Document Sharing and Collaboration
NEW! Join UTRGV Tech Ambassador Group on MS Teams
As a UTRGV Tech Ambassador, you'll play a critical role in helping facilitate UTRGV's transition to new technologies. You will:
- Learn how to use new technologies and train others
- Be informed about upcoming changes and new software
- Experience new application features before the rest of the university community
- Provide feedback to our developers and technology administrators
You can invite others to join too!
Software Assessment Process for Purchasing Software with University Funds
Save grant funds
All UTRGV employees requesting software must complete the Software Assessment Request to reduce duplicate spending, delays in the software procurement process and ensure that it is properly assessed before it is purchased and implemented at UTRGV.
Virtual Private Network (VPN)
Connect to our network using the VPN
Two- step process using your mobile device to verify it is you before connecting to the university network from the outside.
VPN protects the information exchanged through a virtual connection to our UTRGV information resources from your computer devices from off-campus.