The point of view in this novel is through the eyes of Mr. Utterson. He is the perfect audience surrogate because he too has limited information on the situation going on about him. But he also has access to many resources that open up the story in a way that seems plausible, such as he being a lawyer.
"And still the figure had no face by which he might know it; even in his dreams, it had no face, or one that baffled him and melted before his eyes; and thus it was that there sprung up and grew apace in the lawyer's mind a singularly strong, almost an inordinate curiosity to behold the features of the real Mr. Hyde." (Stevenson, 17).
At this moment in time, Enfield has told us what Hyde looks like; deformed, malicious, spine-chilling, etc. But it is not until Utterson himself sees Mr. Hyde that we really get a sense of how terrible he is. This is because we see through Utterson's eyes and coming face-to-face with Hyde is like us seeing Hyde with our own eyes. The above quotes signifies how our view on Hyde's image is still hazy because Utterson can't put a face to his demeanor.
Mood and Tone