WHERE IT ALL BEGAN
When we began operations in 2009, our aim was to take more people to more places, more often. We now fly to more than 90 destinations, and we’re constantly adding new destinations to our network as we continue to grow. In 2018 alone, we carried 11 million passengers, making us the second largest carrier, by passenger numbers, operating out of Dubai International airport.
With the innovative vision and support of the Government of Dubai, we’ve opened up opportunities for travel, tourism and trade, and we’ve enhanced connectivity by increasing accessibility to and from Dubai.
“The vision and commitment of the Government has transformed Dubai into a global centre for aviation, trade and tourism. Launched to support Dubai’s thriving commercial and tourism sectors, flydubai’s ambition and success embody the spirit of the city it represents. In its short history, flydubai has firmly established its place in the region. It has opened up new markets, contributed to increased tourism in Dubai and made a major contribution to the growth and connectivity of Dubai’s aviation hub.”
- His Highness Sheikh Ahmed bin Saeed Al Maktoum,
Chairman of flydubai.
WHO ARE WE
Dubai is a key travel hub, a gateway to so many parts of the world and we pride ourselves in helping to make those connections, both far and near. We’re here to get people to where they want to go – whether it’s a speedy business trip, a far-flung adventure, or a trip home to spend time with family and friends.
Trade, tourism, travel – the opportunities are all there, we’re just making it easier to access them.
WHAT WE'RE ABOUT
We pride ourselves in our adeptness in meeting the varied needs of our business and leisure passengers, with the affordable and reliable travel services that we offer. It’s a business model built around our ability to be agile and flexible, which has helped change the way people travel around the region, creating free flowing trade and tourism links.
From day one, flydubai has been committed to delivering a unique passenger experience and we’ve already differentiated ourselves through our existing product offering, which will continue to evolve as we focus on exceeding our passengers’ expectations.
We’re continually working to improve and innovate as a business.
We want our customers to feel relaxed and rested throughout their journey. With bright airy cabins and a lighting system to help minimise the effects of jetlag, the onboard environment combined with the benefits of the Boeing Sky Interior make all the difference. Our team of cabin crew is there to make the flight as comfortable as possible. If you’re on your way to important meetings or have deadlines to meet, we’ll keep you connected with our inflight WiFi packages, so you can link up your phone, laptop or tablet.
Looking to pass those hours? There’s plenty of entertainment on board – from the latest blockbuster movies to trending TV shows and the best in music. For the youngsters, we’ve got hours of fun entertainment options to keep them engaged.
In Economy Class, you can expect an affordable and relaxing journey. There’s a variety of food options available on board – snacks can be purchased on all flights while on selected journeys of more than 90 minutes, we offer hearty hot meals which can be pre-ordered at the time of booking. Every MAX seat is fitted with an individual state of the art HD touchscreen, putting you in full control of your entertainment experience.
Next-Generation Boeing 737-800
Our seats are innovatively-designed to optimise legroom and maximise comfort. The increased overhead locker space and mood lighting system create an atmosphere that allows you to sit back, relax and enjoy your flight.
You can also enjoy a complimentary inflight entertainment streaming service from the comfort of your own personal device.
flydubai Business Class offers a more relaxed and personal flying experience. On the ground, you’ll benefit from faster check-in and priority ground services including a dedicated check-in desk, boarding gate and bus service. You can relax before your journey in our Business Class lounge at Dubai International Terminal 2 and at airport lounges across most of our network.
On board, you’ll enjoy a personal, professional and friendly service from a member of crew dedicated to the Business Class cabin. Choose a delicious meal from an internationally-inspired menu for flights over 90 minutes. For shorter flights, lighter cold meals will be served.
Next-Generation Boeing 737-800
Our seats are exceptionally comfortable and spacious. Made in soft Italian leather, with built-in lumbar support, generous recline and extendable leg-rests, they provide the perfect opportunity to relax. And don’t forget the 12.1-inch personal touchscreen so you can enjoy hours of great inflight entertainment.
Boeing 737 MAX 8
The MAX business seat takes comfort to a new level; you can work on board, enjoy something to eat, or simply get some shut-eye with a fully flat bed which measures 78 inches from top to toe. To keep you entertained, every seat has a 15.6-inch HD touchscreen so that you can stay up-to-date with the latest movies, TV and music.
The 737 MAX has been designed with efficiency in mind, so uses significantly less fuel per seat than the original Next-Generation 737.
The 737 MAX is a friend to the environment through reduced carbon emissions, estimated to be as much as 50 percent below international limits for nitrogen oxides.
The 737 MAX incorporates the latest quiet-engine technology, reducing the noise footprint of the aircraft when comparing it with the Next-Generation 737.
OUR COVID-19 PASSENGER JOURNEY
The way we travel has changed. So, we’ve redesigned our entire passenger journey and built upon the existing high standards of our operations to minimise the risk of transmission of COVID-19.
For everyone to realise the benefit of travel, our teams continue to work hard to take the correct and appropriate measures. We are also working with our passengers to highlight the role they play to protect themselves and other passengers. This relationship between the airline and the passenger defines the flydubai partnership. It is recognition that the way in which passengers travel has changed and that these protocols set out the new way of travelling.
General, Priority, Perishable, Valuable, Courier, Live Animals or Mail – whatever you’re looking to transport, flydubai Cargo provides simple, accessible and affordable solutions. It’s a flexible, cost-effective and highly efficient service which uses SkyChain – a fully-integrated air cargo management solution, to ensure customers have accurate, up-to-date information about shipments from drop-off to delivery. As we continue to expand into new and untapped markets, increase the frequency of flights to our most popular destinations and partner with other airlines, our cargo division is equipped to deliver various types of goods across the flydubai network and beyond. Cargo services currently operate to all flydubai destinations and through interline agreements, we also offer cargo services to an additional 300 destinations around the world.
Holidays by flydubai
Holidays.flydubai.com is designed to make planning and booking your holiday easier and it puts you in control of your entire holiday experience. Choose from flights, hotels and add-ons like tours, activities and airport transfers, all within a single booking process.
Whether you’re city hopping for the weekend, straying off the beaten track in search of your next big adventure, or simply looking for a relaxing beach break, you can curate your holiday as you please. Choose the experiences that appeal to you and we’ll find the options to match.
EXPLORE THE WORLD TOGETHER
In July 2017, Emirates and flydubai announced an extensive partnership which saw the two Dubai-based airlines join forces to offer customers unmatched travel options.
The partnership started with codeshare flights to just 29 cities and has since expanded to 84. It offers flydubai customers seamless connectivity to Emirates’ worldwide destinations spanning six continents, while Emirates customers enjoy access to flydubai’s regional network.
The innovative partnership goes beyond code-sharing and offers greater frequency and easier access to more global destinations with the advantage of connecting baggage to the final destination. To provide customers with an easy way to earn and redeem air miles, flydubai adopted Emirates Skywards as its loyalty programme in August 2018. The alignment of the programme allows Emirates Skywards members to earn Skywards Miles and Tier Miles and enjoy shared travel benefits when flying across the combined networks.
Together we will continue to unlock the benefits of the partnership for passengers who will have the opportunity to enjoy the unique advantages that each airline offers, as well as offering greater choice and flexibility when connecting via Dubai.
EXPLORE MORE OF EUROPE
Our network in Europe continues to grow with new destinations such as Budapest, Ljubljana and Warsaw joining our network of more than 90 destinations.
Meet up with your family, friends and loved ones in one of our exciting destinations and create new memories or simply plan a weekend getaway and discover somewhere new.
The capital of Hungary, Budapest is divided by the Danube River into two parts. Buda, with its quiet alleyways and streets, is perfect for a peaceful getaway. Pest is lively and vibrant, with a more energetic vibe. This city is well-known around the world for fun festivals, theaters, museums, sporting events and concerts. With pleasant thermal springs and extraordinary cave systems, this destination promises to amaze you at every turn.
Compact and wonderfully pretty, Ljubljana is bursting with charm and a pleasure to explore. Also known as one of Europes greenest cities, it’s the perfect place to stroll around through the day. An array of river side cafes make for the perfect stop to admire the beautiful scenery and breathtaking architecture that graces the city.
A unique combination of scenic Alpine landscapes and architectural richness has led to Salzburg’s reputation as one of the world’s most beautiful cities. As the birthplace of Wolfgang Amadeus Mozart, Salzburg enjoys a special fame in the world of music. The rich musical heritage is reflected in various attractions throughout the city, ranging from the Mozart family home museum, various festivals showcasing his music, and several locations where the most famous musical The Sound of Music was filmed.
A city that blends it history and modernity seamlessly. Lush green spaces to relax at in the city and a host of interactive museums to discover by day makes Warsaw a must visit city for any history buff. Walk around the charming old town, grab some lunch on the banks of the river Vistula or be amazed by the Wilanów Palace. All of this and more makes the Polish Capital an essential stop on any European trip.
DUBAI OUR HOME
Renowned for its glitz and glamour, Dubai has a popular influx of holidaymakers in search of sun, sea and sand; then there are the adventure seekers, the business brains and the go-getters. But beneath the sparkle lies the heart and the values of this city brimming with innovative ideas, entrepreneurial thinking and a world of opportunities. This is what sets it apart, what makes it unique and what makes flydubai proud to call Dubai home.