Take a HobsonTraining.com Academy Course Workplace Collaboration . compliance . civility . teams

Courses
  • Key Steps to Handling Difficult Conversations with Clients
  • Workplace Civility: Difficult Conversations with Coworkers
  • Strategies to Prepare for Difficult Talks with Your Boss
  • Team Respect and Civility – Lynchpins in the Workplace
Step 1: Key Steps to Handling Difficult Conversations with Clients

This is a great course on handling difficult one-on-one conversations in the workplace - with your co-worker, your project team member, your small business colleague, or even between an entrepreneur and yes - even your client. The following would benefit from this course:

  • Small Business Employees
  • Startups
  • Departmental and Business Professionals
  • Solo Entrepreneurs
  • Freelancers

Topics

  • Identifying What is Not Working Currently
  • Lessons Learned From Professions that Routinely Conduct Difficult Workplace Conversations
  • Identify Types of Difficult Workplace Conversations
  • Map the Actions to Improve Workplace Conversations - and Identify How Do We Get There?
Step 2. Workplace Civility: Difficult Conversations with Coworkers

This online course will help you Identify what is not working and help you develop your toolkit of techniques to improve these difficult workplace conversations.

Step 3. Strategies to Prepare for Difficult Talks with your Boss
  • Annual performance review coming up?
  • Need to ask for a raise?

This short online course will provide an overview of key steps you can take immediately to become more skilled at preparing for the different types of workplace situations. You will learn to plan proactively the conversation strategies to an improved result.

Step 4. Team Respect and Civility – Lynchpins in the Workplace

This online course allows participants to practice techniques for handling uncivil and disruptive behavior within teams, while working with vendors and even customers!

#WorkplaceCivility #DifficultConversation

Created by Michel Hobson

Credits:

Created with images by Robert Agthe - "Workplace" • 3dman_eu - "workplace glass facade office building employees working" • jamesoladujoye - "meeting informal business team chatting office people" • TeroVesalainen - "handshake hand give business man giving offer" • jarmoluk - "document agreement documents sign business paper pen" • 089photoshootings - "men employees suit work greeting business office" • Cydcor - "Cydcor Leaders" • Federation of Transport Trade Unions in Bulgaria - "Manager for a Day" • Hillyne - "team corporate people group office company business" • skeeze - "business meeting electronics cell phone tablet coffee" • uslikajme - "work office architect designer person business technology" • stock.photos - "tools" • pumukel - "rope knot link knotted cord detention fixing"

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.