We were grouped into several teams of four on the first day itself. We started brainstorming about the topic we would be working on for the next four days using the mind-mapping method. It was helpful having all the different ideas visually accessible on the board. We thought about the problems the people living on campus could be facing and eventually came up with two narrow and two broad ‘How might we…’ questions. Each member of our team wrote down different aspects of the problems and we stuck all of the ideas on the board.
On the third day, we went from Phase Observe to Phase "Point of View" (PoV), where you try to think out of the box, to think with another perspective. Therefore, we used the method Persona in which you create characters and use them to view the problem from different angles. Therefore, we created Sofia, a regular university student and Mr. Stanley, a resident mentor. We were really surprised how our view of our subject changed through that as we had to consider two very different persons who have equally different roles.
Then we used the Method "Create Insight Statement". In this method we had to write Sofia’s and Stanley’s needs, write a metaphor for them, and form a new ‘How might we…’ question. We "redefined" our topic to better address their issues.
We now came to the next step, Phase Ideate, where we tried to find solutions to our redefined question. Therefore, we used the method ‘Brainstorming Crazy and Viable Ideas’. Our perspective changed again as we let all the ideas flow out regardless of them making sense or not, which was different compared to our first, more down-to-earth ideas how to solve this problem. Then we chose the best two ideas: a crazy futuristic one and a viable one. The futuristic option included a keyless fingerprint entry, levitating furniture, a larger bathroom, a personal assistant, a ‘Harry Potter style’ ceiling and color-changing walls. On the other hand, the viable option consisted of moveable furniture, bathtubs in the bathroom, fully open windows, more storage area and an actual office chair.