Onboarding CHL January '17

Getting started

  • Understand the product WIKI, CHL Team wiki, product build, NFN, JIRA and content strategy plans.
  • Hello to the product teams
  • Understand the importance of social evangelisation and customer pulse points and signed up for the prerelease and forums
  • Mapped the helpx content with topics,fixing BOT issues and replacing screenshots, analytics training


I have been working on a number of Jira items assigned to me. They belong to various categories ranging from RTB to Housekeeping and Analytics.


Some of the important Jira items i have closed

  • Check all screenshots in AME and Prelude to verify whether these are up to date.
  • Check and update all issues reported on BOT in AME, Prelude and Premiere Pro.
  • Adobe Prelude | Source Error | Inconsistent Description

JIRA items in progress

  • TCD - Need to create a KB article to detail Encore compatibility issues
  • Premiere Pro - New Skin : evaluating and updating screen shots
  • Map helpx content with the topics
  • Completed the analytics training
  • Understood Adobe Analytics, Clicktale and Coveo
  • Analytics assignment in progress

Getting into the nuances of technical writing

  • Understanding good writing
  • Introduction to technical writing
  • Assignment: introduction to a feature using different mediums

Looking forward to February

  • Audition- feature coverage (7) plan in progress
  • Content strategy pages for products
  • Content governance
  • Kick start CSAT project
  • Upcoming release : April 19th

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