TROUBLE 1= Pop up ads keep coming up on your pc
2.Follow the system checklist.
3.Analyze symptoms and factors.
4.Check to see if the problem is a common issue.
5.Isolate the source of the problem.
6.Define an action plan.
7.The computer is frozen. Solution 1 (Windows only): Restart Windows Explorer. Solution 2 (Mac only): Restart Finder. Solution 3: Press and hold the Power button. Solution 4: If the computer still won't shut down, you can unplug the power cable from the electrical outlet.
8.Understand the system
9.Understand the problem and history
10.Eliminate the obvious