Q1 2019 Edition

In this issue:

  • Industry Insights: Aviation
  • Responsibly Improving the World We Live In: Featured Projects
  • CHA News
  • Technology: Utilizing Smart Infrastructure Technology
  • Health & Safety

Industry Insights: Aviation

Airport management staff around the United States are grappling with significant industry and operational changes impacting their facilities. Looming large among these is the emergence of the ultra-low-cost carriers (ULCCs) which bring the promise of a new passenger market and increased revenue but also create a host of facility and customer service issues that require thoughtful consideration and creative solutions.

The recent emergence and growth of ULCCs is pressuring non-hub and small hub airports to evaluate facilities and services to accommodate this new and growing market. Every facility and service at the airport is impacted by a ULCC from security and concessions to maintenance, ticketing and the security checkpoint. Complicating matters is the "burst" schedule these carriers employ, bringing large surges of customers several times per week.

The operations and customers of ULCCs have a direct and substantial impact on airport facilities that will require airport managers to make operational modifications, as well as space accommodations. The impacts that need to be addressed include curbside congestion, parking availability, ticket lobby congestion, security screening checkpoint queuing and staffing, concessions staffing, hold rooms, restrooms, airport staffing and maintenance, and ramp space and operations. With thoughtful planning, staff coaching, and communication with staff and airport service providers, revenue streams can be maximized and the passengers of ULCCs can be accommodated without major disruption to airport operations.

The emergence of ULCCs presents both challenges and rewards to the many intertwined service providers at an airport and especially airport management staff. For those airports working with ULCCs, it is essential to plan for operational modifications and impacts to your facilities and services. You’ll want to be careful about investment in new facilities, but committed to reinvestment in your current facilities with necessary modifications.

CHA’s Aviation Team is experienced in providing our airport clients with creative solutions to address the challenges presented by ULCCs and their customers.

Contact Paul Puckli, Vice President at ppuckli@chacompanies.com for more information.

Responsibly Improving the World We Live In

Featured Projects

World-Class Athletic Complex Welcomes Soccer Players to Henrico County, Virginia

Henrico County, Virginia, envisioned a world-class athletic complex on an 88-acre parcel but before Glover Park became a reality, several challenges had to be overcome: streams, wetlands, leftover construction debris, and significant land disturbances. With stakeholder input, the space was transformed into a tournament quality sports complex with full-sized lighted soccer fields, a restroom building, supporting infrastructure, parking for more than 300 vehicles, and on-site bio filters for low impact stormwater management.

Since the park opened in February 2018, the complex has hosted 10 tournaments drawing large crowds and bringing significant revenue to Henrico County via sports tourism.

Airport Terminal Renovation Reduces Barriers To Travel

The Rochester International Airport (ROC) recently embarked on a $56 million terminal renovation program which included several impressive features:

  • Facial recognition and bag left behind technology at the terminal entrance canopy to enhance safety and security
  • Introduction of cutting edge American Sign Language-to-Voice Technology to assist Deaf Passengers
  • Implementation of innovative passenger wayfinding that integrates color coded concourse ribbons and communicative LED lighting
  • Airport Passenger Information Network accessible by passenger’s individual mobile device or fixed tablets throughout the terminal
  • Creation of two passenger interactive play zones in partnership with The Strong National Museum of Play

All of these features are intended to remove barriers to travel and create a safer, easy to navigate terminal that welcomes passengers and increases economic opportunities for the greater Rochester region.

CHA News

CHA Consulting, Inc. acquires Daedalus Projects, Inc. of Boston

CHA Consulting, Inc. (CHA) recently announced that it acquired Daedalus Projects, Inc. (Daedalus), a project and construction management firm based in downtown Boston, Massachusetts.

Water/Wastewater Leaders Named to ENR Top Young Professionals

Two Water/Wastewater leaders at CHA have been selected to the 2019 ENR Top Young Professionals. This recognition honors individuals who have built extraordinary industry portfolios in just a few short years and donate significant time and expertise to serve their communities. CHA’s Top Young Professionals are:

  • Kevin Hickey, PE, BCEE, LEED AP, Associate Vice President and Water/Wastewater Technical Group Leader | ENR New York/New Jersey region.
  • Lindsay Swain, PE, Southeast Water/Wastewater Section Manager | ENR MidAtlantic region.

PDT Architects Awarded 2018 Emerging Professional Friendly Firm Designation

At the American Institute of Architects (AIA) New England Design Awards celebration in Boston, Massachusetts, PDT Architects, a CHA subsidiary, was awarded the 2018 Emerging Professional Friendly Firm designation in the small firm category. This designation is awarded to New England firms committed to the advancement of emerging professionals through various initiatives that foster professional development and personal growth. PDT specializes in community-based architecture with a focus on sustainability.

Penn State Health Milton S. Hershey Medical Center Earns US Green Building Council Climate Champion Award for New CHP Plant

The US Green Building Council in Central Pennsylvania has announced that Penn State Health Milton S. Hershey Medical Center earned its Climate Champion award for its combined heat and power project, which reduced campus carbon emissions by 83,120 metric tons, equivalent to the annual residential electric use of 27,662 people. The award was presented at the Forever Green Ceremony in Harrisburg, PA. CHA’s Power and Thermal Generation Team designed this project which involved the addition of a new Combined Heat and Power (CHP) Plant to the existing central utility plant serving the 550-acre hospital campus.


Utilizing Smart Infrastructure Technology

Cloudy skies dumping increasingly heavy rains is causing catastrophic damage to infrastructure around the country, but the answer to mitigating the flooding is now being found in another type of cloud – cloud technology. Progressive communities are utilizing a smart infrastructure network coupled with cloud technology to build operational intelligence within the flood control system.

Essentially, a continuous monitoring and adaptive controls (CMAC) platform informs the municipality about future weather events and provides for monitoring and management of flows during critical wet weather periods. The network allows for early detection of potential problems and impending flooding.

CNBC recently interviewed a CHA water client highlighting the application of this technology. The City of Albany had experienced millions of dollars in infrastructure and property damage prior to the installation of a system that monitors weather events and allows for proactive measures to mitigate flooding. For more information on this innovative technology, you can view the CNBC story or contact CHA's Mike Miller, PE, Water Market Development Leader, mmiller@chacompanies.com, to learn how it could work in your community.

Health & Safety

Workplace injuries are expensive to employers – from trips and falls to proper lifting, employees who get injured on the job cost you dearly. To protect your organization and your workforce, update your safety plan, evaluate your employee training and monitor the condition of your workplace annually.

CHA's health and safety training helps you not only comply with regulatory mandates but also meet insurance underwriting requirements. Our training courses can be customized to match your site-specific safety requirements, and we offer these courses on-site at any of your office or project locations. We also offer group training sessions at many of our locations.

Responsibly Improving the World We Live In

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