We can agree that not all change is bad or unwelcomed...
The art of doing all three of these at once can create productive CHANGE.
- DIRECT THE RIDER 🏇 (rational)-This person needs to be solution- focused with specific direction toward the goal; decreased child abuse and neglect with only 20% reoffending.
- MOTIVATE THE ELEPHANT 🐘 (emotional)-This person needs to be benefit-focused to co-operate in achieving; decreased employee turnover by 30% while increasing patient satisfaction surveys.
- SHAPE THE PATH 🗺 -We often think the problem is the PEOPLE, but it is usually the SITUATION that is the problem; increased food donations by making it easier.