Emotional self-awareness and impulse response - The coach has the ability to adjust emotions, thoughts and reflections to reflect situations. They can act upon their own emotional responses and manages emotions effectively. At critical times the coach is able to demonstrate emotional restraint and regulates emotional behaviour. The coach is fundamentally aware of the impact of their own emotions and responses to others.
Coach Resilience - The coach can deal with setbacks effectively and handles criticism and negative feedback in a constructive manner. The coach can stay calm under pressure and has a true sense of perspective and is able to operate outside their comfort zone. The coach as the ability to see potential and options, as opposed to barriers and obstacles.
Know yourself - The coach seeks feedforward from others and continually projects a positive impression to others. The coach is mindful of their strengths, areas to develop and also blind spots. Fundamentally the coach has a clear understanding and appreciation of the impact of their own behaviour on others.
Future facing - The coach is proactive to obtain feedback to improve and make coaching and the programme better and is receptive to options offered by others. The coach seeks out solutions and opportunities to improve and has the ability to challenge current convention and offers viable options.
Communicates - The coach has the ability to convey ideas and information clearly and is able to express a differing view with respect and confidence. The coach is also able to explain situations and points of view in a concise and logical way. During communication the coach is able to respond and be mindful to others non-verbal signals. When communicating in a large group the coach speaks with clarity and is able to land their message clearly and fluently.
Engagement - The coach engages with individuals and encourages others to contribute. The coach makes this happen by inspiring and motivates on an individual basis which builds team spirit. The coach recognises other contributions which promotes a sense of togetherness and teamship. The coach also promotes individual responsibility and ownership.
Decisions - The coach has the ability to make high level and detailed observations and analysis before making decisions. The coach has the ability to filter between important information and unnecessary details to solve problems. At critical times the coach does not seek to avoid or postpone taking a decision and also involves others in the decision making process to ensure all options have been explored. The coach is fundamentally accountable and takes responsibility of the decisions taken and made.
Leadership - The coach has the ability and awareness to adapt their leadership style to suit the situation and inspire, influence and motivate others. The coach fosters and builds belief and supports team pride and success. The coach also leads by example and is a role model for all to see. The coach provides a vision and purpose for others to follow and understands the importance of followship and is able to be part of the wider team.
Dealing with change - The coach has a positive approach to managing change and uncertainty and during this process helps others to overcome their concerns and fears. The coach is also adaptable and is flexible in changing times. The coach has a clear process and method to set goals and steps for change, then communicates change to others within the team effectively.
Coach Effectiveness - The coach manages their own time effectively and meets objectives and achieves goals on time. The coach reflects on their performance and has a process to set goals for self-improvement. The coach also strikes the right balance between work and life and makes a clear effort ‘to be in the room’ at work and at home!
Coach Learning - The coach seeks out opportunities to learn and develop, then develops a clear action plan for their own future learning. The coach is open about areas to improve and makes this a priority. The coach is able to reflect and learn from success and mistakes / failures.
Coach Knowledge - The coach has a broad and in-depth knowledge of the sport. The coach considers long term implications and the impact of actions, training and decisions. The coach is mindful of the broader sporting trends and is able to plan short and long term. The coach is up to speed with current practices and approaches and is able to identify further opportunities. The coach considers changes in the competition environment and has the ability to develop individual approaches.
Team – The coach supports the high performance culture and contributes as an effective team member. The coach creates and encourages an environment where others can contribute ideas freely and supports the philosophy of team work.
Pursue Excellence - The coach challenges vague information / data through questioning and challenges any denials or defensiveness. The coach also questions current convention and assumptions. If required the coach has the ability to enquire into what a team member may be avoiding and keeps others focused on real issues that will make the difference to performance.
Curiosity - The coach encourages awareness via asking questions and has a fundamental drive to seek and explore. The coach has the ability to ask the athlete how they can apply what they have learned. The coach is inquisitive and is always looking and asking why.
Emotion awareness and others - The coach is able to pick out and is aware of emotions and is able to respond accordingly. The coach is mindful of feelings and concerns and is able to adapt and still get the best out the situation and performance.
Coaching Core (Values) - The coach has a clear set of values and this sets their coaching core. The coach acts as a role model to others and demonstrates honesty and personal integrity. The coach creates a culture of openness, authenticity and trust. The coach has a clear moral compass and is professional in relation to this ethical conduct. The coach also understands the importance of discretion and is able to be confidential.
Feedback - The coach is able to provide appropriate information and feedback to others when needed. At critical times the coach is able to deliver clear feedback about performance and is able to provide potential solutions. The feedback is honest and clear and its primary purpose is to support the individual and raise their self-awareness.
Coaching Practice - The coach demonstrates clear coaching methods which underpins their coaching philosophy and is able to engage with the athlete and makes sure they are part of the learning process. The coach works effectively with the coaching team during training and competition and uses a range of coaching approaches to meet the needs of the athlete. The coach is able to reflect on coaching delivery and guides future coaching delivery.
Supporting others - The coach supports and values ideas, beliefs and opinions of others. The coach also encourages others to see the positive side of any situation, good or bad as it is part of the learning process. At critical moments the coach offers team members support and builds belief within the individual and team. The coach also recognises success and praises others for a job well done.