TWC Consulting Group Our Code of Conduct

Our Code of Conduct

Key provisions of the Code specify:


  • § We will serve our clients with integrity, competence, and objectivity, using a professional approach at all times, and placing the best interests of the client above all others.
  • § We will establish realistic expectations of the benefits and results of our services.
  • § We will treat all client information that is not public knowledge as confidential, will prevent it from access by unauthorized people, and will not take advantage of proprietary or privileged information, either for use by individual consultants, our firm or another client, without the client’s express permission.
  • § We will avoid conflicts of interest, or the appearance of such, and will disclose to a client any circumstances or interests that might influence our judgment and objectivity.
  • § We will refrain from inviting an employee of an active or inactive client to consider alternative employment without prior discussion with the client.


  • § We will only accept assignments which we possess the expertise to perform, and will only assign staff with the requisite expertise.
  • § We will ensure that before accepting any engagement, a mutual understanding of the objectives, scope, work plan, and fee arrangements has been established.
  • § We will offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.


  • § We will agree in advance with a client on the basis for fees and expenses, and will charge fees and expenses that are reasonable, legitimate and commensurate with the services delivered and the responsibility accepted.
  • § We will disclose to our clients in advance any fees or commissions that we receive for equipment, supplies or services we could recommend to our clients.


  • § We will respect the individual and corporate rights of clients and consulting colleagues, and will not use proprietary information or methodologies without permission and disclosure.
  • § We will represent the profession with integrity and professionalism in our relations with our clients, colleagues and the general public.
  • § Each and every one of our team will report violations of this Code to the Board and Top Management, and we will ensure that all consultants working for and/or on behalf of us abide by this Code.

For & on Behalf of TWC Consulting Group:

  • Baron C. von Mengersen, Executive Chairman, President
  • Brian Forthyte, CEO
  • Caroline Ferrarra, CFO
  • Brigitte Lawrence, COO, CFO (ANZ)

The adherence to the Code signifies voluntary assumption of self-discipline above and beyond the requirements of law.

{The TWC Consulting Group adopted in full this ‘code of ethics’ authored by The Institute of Management Consultants USA, Inc.}


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