Full Booking Information:
- To confirm your booking - we require a 30% deposit to be paid within 48 hrs of date confirmation. The balance is due 2 weeks prior to arrival. Payment can be made via bank transfer, credit card, or PayPal (we will send you payment instructions).
- Check-in time is from 2:00pm (14:00hrs) and Check-out time is 11:00am. Early or late check-outs are absolutely possible on request and depending on availability.
- Extra services - we will provide you with a smart phone which you can use to call or message us directly, should you need anything extra (such as a driver, a chef, massages, groceries, laundry, restaurant deliveries, etc).
- Children are welcome - Parents, please note that the pool is not fenced and therefore younger children should be supervised at all times. We can happily arrange pool fencing for you, as well as other child-friendly services (toys, games, babysitters, etc).
- Any cancellations must be notified by email. Please note that if a booking is cancelled or changed 1 - 14 days prior to arrival, no refund will be given. Cancellations made 15 - 30 days prior to arrival will be refunded minus the 30% deposit. No-shows are non-refundable.