This year we’re trying something a little bit different.
In the past we’ve produced longer, more detailed annual reports. But that’s just not everybody’s cup of tea, so this time we’ve gone for a shorter version that's easier to digest. It gives you the highlights of what we’ve been up to during 2015/16, presented in a user-friendly way.
We’ve included figures on the things that really matter to customers, like repairs, the environment and your neighbourhoods. And you can see at-a-glance how we compare to similar housing organisations in terms of rehousing, repairs and rent.
We hope you enjoy reading the Annual Report and looking back on the last financial year at Northwards. Robin Lawler, Chief Executive