Influence purchase decision
by showing all products full information with a customized options for each customer according to his shopping behavior and make it easy for customer to make a purchase
Broaden our private label
increasing our customer awareness about our private label products, thus increase its sales and penetration
increase our customer satisfaction
offering our customers a new shopping experience with our products and services through our e-commerce
What is it? Chatbots
A bot is a piece of software that impersonates a user. In the past they have primarily been used for automating repetitive tasks, but they are now being developed for performing more complex functions. Chatbots imitates a person which you are able to communicate with. Chatbots are thus sometimes referred to as 'Messenger bots' as the conversation usually occurs with messaging apps
Many consumers will have their first interaction with a chatbot, a fully automated chat agent that will answer their questions and act as the first point of contact with the brand. A chatbot increases the number of platforms on which a brand can transact by offering guided, interactive browsing at all times.
A DYNAMIC SHOPPING EXPERIENCE THAT ADAPTS TO THE SHOPPER IN REAL-TIME
Each shopper will have access to unique content: product recommendations and add-ons chosen based on their preferences, geographic location, market trends, demographic group, past purchases, and brand interactions—all completely automatically. Even better, their next visit will be entirely different because it will be based on the previous one and on the current promotions, like walking into a store where the salespeople know your name and what you like.