Q: How did Pitt’s HIS program prepare you for the work you do today?
Andrew: I was very fortunate to have some really excellent professors in my master's program. Patti Firouzan was extremely helpful in establishing a firm base of knowledge to take into my industry here. Now when certain items come to us, I understand their need, I can understand where we're going with it, and understand the direction that my project managers and my senior directors are taking.
Suzanne Paone’s instruction in our Electronic Health Records class was incredibly impactful. She taught us about the electronic health record and its continued implementation and its increasing popularity. It’s really amazing to see it. I understand how things should get done, and it's allowed me to be more assertive in my day-to-day work … to say that “we need to account for this. Though you might not realize it, that is why you need to bring us in the loop on that project.” That disconnect between our operations and our senior directors and their goals of what they want to achieve with their patient care has to be tempered with any technical limitations associations. Ms. Paone was extremely influential in bridging that gap in her instruction during our class. That's been really helpful and I’ve even been able to see what’s on the horizon before I’ve been officially told about what’s coming up.