yes annual report 2019 / 2020

An introduction from our Chief Executive

It’s been another great year for yes as we continue to support north Manchester residents to be the best that they can be. Our three branches in Newton Heath, Higher Blackley and Collyhurst have helped thousands of people to move forward on their journeys - from supporting people to find work or start their own business, to helping others to get training or develop digital skills.

Helping people into work

Building careers in construction with the Cube

Helping to launch local businesses

Working with employers

As well as working with north Manchester residents, we also work alongside employers to help them recruit local people into a range of employment opportunities. We have a tailored approach to working with employers to suit their needs, adding value to any recruitment process at no cost. This can include writing job descriptions, finding great candidates, collating CVs and pre-interviewing applicants to produce short-lists. Here’s what employers had to say about the service:

Dianne Newell, Vestacare: “We get great candidates from our friends at yes; they are flexible and professional with a good eye for the sort of people we are after.”
Ged O’Neill of Mediline: “yes are great to work with as their approach to finding people with the right skills is practical and timely.”

This year has seen us strengthen relationships with many local employers thanks in part to our continued involvement in the North Manchester Business Network. The Network is a hub for like-minded local employers looking to add extra value to their community.

Digital Champions

Our work in Collyhurst

copyright Brian Ormerod

Social Value 2019 / 2020


We use the Housing Associations’ Charitable Trust (HACT) social impact tool to help us to evaluate some of our activities that are difficult to put a monetary value on.

This is called our ‘social value’ and we calculated our activities here at yes to be worth £15,148,174.97 – an increase of £816,993.85 since last year!

The figure is based on the equivalent amount of money that would have the same effect on someone’s life as the service being valued.

So, in addition to the value of the employment they get, it takes into account lots of other positives such as improved physical and mental health, increased confidence and the benefits of internet access.

Key stats

Thanks to our Partners

As ever, we would like to say a massive thank you to all of our partners for their continued support. Through partnership working, our clients are able to access a range of specialist support and advice services with ease at their local yes centre. It would be impossible to provide this level of service without the help of everyone involved and our service would look very different without their support.

We are grateful for the continued support of our funders who have this year included:

Core funding

Direct project funding


yes @ Newton Heath

115 Briscoe Lane, M40 2TP

(Monday to Friday, 9.30am - 4.00pm)

Tel: 0161 720 4090

yes @ Higher Blackley

The Hive, Co-operative Academy, Plant Hill Road, M9 6NP

(Tuesday, Wednesday and Thursday, 9.30am - 4.00pm)

Tel: 0161 974 0932

yes @ Collyhurst

35-39 Southchurch Parade, M40 7GE

(Monday to Friday, 9.30am - 4.00pm)

Tel: 0161 720 4990