Ronco An Avaya Diamond Partner

"Ronco is an end-to-end communications service provider focused on delivering powerful solutions that enable us to extend the human connection through technology."

SINCE 1965, Ronco has been a privately held and operated, integrator of innovative products and services in the communication industry. Headquartered in Buffalo, New York- Ronco has 15 offices spanning the Eastern US. Each location provides roughly a 75 mile support radius that ensures timeliness and effectiveness.

Our commitment to providing superior service and sales support is our core mission. We are a fully staffed technical and sales organization with an extensive inventory of in-stock service equipment to support our customers. Our certified staff is backed by our Network Operations Center that operates 24x7x365, making your service our priority.

What sets us apart?

Guaranteed Customer Satisfaction

We pride ourselves on our commitment to customers. We do not outsource our responsibilities for the purpose of maintaining the highest quality of service. Our technical support line is offered 24x7x365 with on site availability; allowing us to respond to critical outages as they occur. For service requests, we offer online ticket submission options.

A Company You Can Trust

We support some of the most mission critical facilities in society today; hospitals, defense facilities, school districts, 911 and other emergency services. With over half a century of award winning service under our belts, we understand the value of communication technology and how imperative it is to business continuity.

Extensive Experience in Voice Communications

As a privately held company with 50+ years of work in telecommunications, Ronco's proven track record stands strong. Our local commitment continues to set us apart from other businesses. With a 99.4% average CSAT score, we continue to make customer satisfaction the core of everything we do.

Avaya OFFERINGS

At Ronco, we have the skills and expertise to sell, plan, design, implement, and support the full suite of Avaya offerings. Our partner status allows us to provide an expanded portfolio of products and services to our current clients. We can meet the needs of customers, from small businesses to large enterprises.

”Our level of certification is an important achievement for our company. When communication matters most and you need to be heard, we understand.”- Chris Wasp Jr, CEO

Avaya Products

Unified Communications

Contact Centers

SME/MME

Data/Networking

Video

Authorized Solutions

Networking

Small/Medium Business

Unified Communications

Video

Solution Expert Specializations

Midmarket Unified Communications Experts

Enterprise Unified Communications Experts

Video Experts

Networking Experts

The Ronco Proven Process allows us to consistently and reliably deliver the Avaya Solution Stack.

DID YOU KNOW?

Across the company, Ronco has over 200 authorized and certified professionals in all four categories of Avaya's competency model; sales, design, implementation, and support. As a Diamond Partner, we possess local-market and vertical expertise so we can deliver flexible and integrated solutions customized for your business. All done with ease as Ronco can be your single point of contact for access to the broader technical resources of Avaya.

Supporting ServicES

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