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Reactivating Duo What 2 du(o) when 2 factor doesn't work...

1) Open up a Private Browser Window. Sometimes called an Incognito Window.

Safari Instructions

Chrome Instructions

2) Navigate to "aburn.edu/2factor" and log in.

3) Authenticate however you are used to doing DUO (text or phone)

4) Select My Settings and Devices. Then select Device Options.

5) When your device comes up, go to Reactivate Duo Mobile and follow the prompts.

6) At the end make sure you change the settings to Automatically Send this device a Duo Push.