Buffering Solutions can be hard to decipher. This info will provide you some helpful tips and suggestions to resolve your buffering issues. Most common problems come down to a weak or underpowered streaming device and/or poor internet service/signal. Below we will go over, internet speeds & tests, streaming devices and hardware performance, app maintenance & settings, speed throttling, net neutrality and VPN’s as you may have more than one problem affecting your stream.
Internet speeds have a lot to do with things. We recommend allowing a minimum of 25 mbps per active streaming device for viewing Nitro TV. Keep in mind a hard-wired Ethernet connection will always give you the best results. Most routers, even the great ones, will loose some signal strength over a Wi-Fi connection. That said, a 100 mbps service plan will be enough for most users but this all depends on how many devices are being used at the same time. If someone in your household does a lot of online gaming then you will want to consider getting the best and strongest service available from your internet service provider (ISP).
There are many things to consider when dealing with your internet connection and speeds. So we'll try to keep things as simple as possible, but please understand that not everyone has the same setup or options available to them. Therefore, as technology improves, more and more devices rely on your internet and Wi-Fi connection. The amount of speed required depends on how many devices you use in your household. You also want to consider the quality of your current router and/or streaming device.
The quality of a streaming device depends on the the chipset that it has installed. The CPU (central processing unit) is often referred to as the brains of the device. The terms QUAD-CORE and OCTA-CORE denote the number of processor cores in a CPU. Quad is four, Octa is eight. When advanced tasks are needed, then the faster set of four cores will kick in on OCTA-CORE devices like the Minix Neo U9H shown in photo.
The quality of a streaming device depends on the the chipset that it has installed. The CPU (central processing unit) is often referred to as the brains of the device. The terms QUAD-CORE and OCTA-CORE denote the number of processor cores in a CPU. Quad is four, Octa is eight. When advanced tasks are needed, then the faster set of four cores will kick in on OCTA-CORE devices.
Below are some helpful suggested tips and applications you can try. Some methods may work but you could still be in need of upgrading your services if problem persist.
- Reboot streaming device and or router
- A hardwired Ethernet connected device will provide the best results.
- Make sure you do not have any apps running in the background. Force Close, Shut App, and or Close Tabs in streaming device before opening the Nitro app.
- Make sure your apps settings are adjusted to meet your device’s capabilities. Tip – Change player decoder to Native for Firesticks and some other devices. See more on How to adjust Nitro TV settings
- Does buffering only occur during peak hours, then you may need to upgrade your internet service or change providers but also look into speed throttling mentioned above.
- Does buffering only occur on 1080 channels, then look into upgrading your internet service and or streaming device.
- If the problem is on most or all channels then it is somewhere on your end. Please read this page fully to help diagnose your situation.
- The problem is on just one channel, First try a different app, if problem persist then you may report it on our Nitro TV Official Facebook group in the reporting zone.