NEW ONLINE SERVICES
Three new services are now available on the City’s website—all intended to provide the public with improved and direct access to City information and services, while saving trips to City Hall.
Request Tracker: The new and improved Request Tracker can be used to submit a service request or complaint online. Examples include potholes, burned out streetlights, and code violations. Request Tracker can be easily accessed from your desktop or mobile device HERE>>
Permit and Project Portal: This new portal provides public access to view and search the City’s databases for building permits, encroachment permits, planning projects, and community preservation (code compliance) cases. Project applicants can use the portal to view up-to-date status information about their planning project application or plan check review. The portal can be accessed HERE>>
Online Application for Overnight Parking Permits: The Community Development Department is testing a new online application for annual overnight parking permits. The application is available now for a trial period. Rather than submitting the application and vehicle registration documents at City Hall, residents can fill out the application online and upload photos of their registration. If the application is approved, residents can pay online and have their permit mailed to them, saving a trip to City Hall. If successful during the trial period, the online application will be available for annual permit renewals later this year. The online application can be found HERE>>
COMMUNITY PRESERVATION CASE STUDY: CHIPPING AND PEELING PAINT
Over the past few months, City preservation inspectors have shifted their focus from unmaintained yards to properties with chipping and peeling paint. Aside from being a visual blight, chipping and peeling paint can lead to wood rot, mold, insects and structural damage.
Owners of properties with chipped and peeling paint were recently provided with a verbal warning or courtesy notice to repaint exterior surfaces. Compliance is ongoing, as depicted below.