Whether you are new to the myGNV app or a regular user of the old version, we are excited to welcome you to our new and improved home.
We have enhanced access to city services by providing you with an easy-to-use tool to submit requests right on your phone.
MyGNV helps to ensure the city is there to work for you, when you need it, wherever you are.
What are the changes? What's new?
We’ve added new requests.
- Request a meeting with a Commissioner
- Health and Wellness Check
- Home Fire and Life Safety Inspections
- Overcrowding
- Smoke Detector Installation
- Construction Sites
- Substandard Commercial Rentals
- Substandard Rental Housing
- Micromobility & eScooters
- New Infrastructure Requests
Personalized notifications.
You can choose how and when we notify you. Select from topics that interest you and be alerted over email or through the app — whichever works best for you.
How do I request a new service on the new app?
When can I start using the new app?
Summer 2021
- iPhone Users: you will get an automatic update to the iOS myGNV app installed on your device.
- Android Users: you will need to delete this version of the app and install a new one from the Google Play Store.
How can I help test the new app?
Test the new app! We invite our neighbors to test the new app and send us their feedback!