Certificate of Work Readiness CASE STUDY: Umer Malik, iCAFE

Umer Malik, who is opening his fifth iCafe on Ingram Street, highlights the benefits of the Certificate of Work Readiness (CWR):

  • The 190 hours of work experience is a great way to see if the candidate can grow with our company.
  • Taking on someone with limited work experience can be a challenge. With CWR, it’s reassuring to know I had support from the training provider who had covered the workplace essentials with them.
  • It’s exciting to work with a blank canvas, someone who has an open mind and is more adaptable to change.
  • I am supporting them in gaining an SQA accredited qualification.
  • I am able to motivate and develop my existing staff by offering mentor roles.
"The Certificate of Work Readiness has allowed me to recruit people with a positive attitude who are eager to learn and who grow with my business. I have managed to sustain quality members of staff through the Certificate of Work Readiness and will continue to do so as my business expands."
If you have a Case Study you would like us to share, contact Jenn - jennifer.hood@glasgowchamberofcommerce.com

Made with Adobe Slate

Make your words and images move.

Get Slate

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.