After completing the quiz, I’d like you to answer these two reflective questions:
1. Take a minute to consider your own degree of active listening skills. Would your family, friends or work colleagues describe you as a good listener? Why or why not?
2. Review your responses in the quiz. What areas do you think you could work on to improve your listening skills? Name two (2) areas and make a concerted effort to be mindful of trying to improve these skills this week.
This short reflective exercise is to begin to prepare you for Assessment TWO.
As we move through the content on listening, there will be more structured listening skills introduced, but for now, we are learning the foundation skills of effective listening
1. As introduced in the clip, what does RASA stand for? Write yourself a clear note so you can use it as a prompt for the next exercise.
2. Over the next week, take the time to sit down to have a conversation with two different friends. In these conversations, your job is to LISTEN and use the acronym RASA as your guide for active listening. Using RASA is our introduction to practicing active listening skills – the first step in a learning process.
Invite your friends to discuss something they are comfortable to talk about and focus on listening actively and using the behaviours/skills that the RASA suggests.
3. At the conclusion of the conversation, ask your friend for feedback on:
a) Were you able to maintain positive facial expressions and eye contact?
b) Positive and congruent body language?
c) Summarising what they had said
d) Asking questions?
4. After each conversation, please take the time to answer these questions that look into your own responses:
a) How was this process for you? Was it easy/hard? Did it feel natural or very foreign? Why?
b) What is something that you think you did well?
c) What is something you want to be more mindful of next time?