HVAC Worker Shortage: Understanding the Problem & Finding a Solution A PRESENTATION BY AMATROL, INC.

Look around and you’ll notice new construction everywhere.

Whether they are residential or commercial, new buildings are popping up in communities all over the country. And what do 95-percent of the new homes and commercial buildings built since 2000 have in common?

They are furnished with HVAC/R equipment. And like technology is known to do, eventually that equipment will require routine maintenance, or even fail.

Fixing it, though, might not be a simple task in the future.

Like other industrial sectors, HVAC/R is in the midst of a skills gap – thanks in part to an aging workforce combined with advancements in technology. Companies are facing increasing pressure to find qualified labor, as mechanic and installer jobs are expected to grow 15-percent nationwide by 2026, according to the U.S. Bureau of Labor Statistics.

When that projected job growth is paired with current workers on the brink of retirement over the next decade, it highlights the immediate challenges the HVAC/R industry faces.

Why Is There a Labor Shortage in the HVAC/R Industry?

‘Why’ questions always seem to be the most difficult to pinpoint, and understanding the ‘why’ behind HVAC/R labor shortage is no different.

However there are some clues as to why fewer workers are choosing the field:

1. “The Stigma”

The first, and perhaps most obvious reason surrounds the decades-old stigma of a “blue-collar” worker. Even as we continue through the 2020s, many still view HVAC/R and other skill trades as a hard-work, low-pay alternative to not attending a four-year college or university.

The reality is that HVAC/R mechanics and installers can make an average of nearly $48,000 annually, according to the U.S. Bureau of Labor Statistics, which is on par with the median wage for US workers. The top 10-percent of workers averaged more than $76,000 annually.

Plus, the shortage of skilled workers is causing more employers to offer competitive salaries, placing workers in the driver’s seat of finding the ideal workplace.

2. “The Fallacy”

To many parents, the only logical step following their child’s high school diploma is for them to enroll in a two- or four-year university. The problem is that they think this is the only path to a rewarding career.

While post-secondary institutions are the dream for some, the naivety that it’s the ideal solution for everyone has not only exacerbated the industrial skills gap, but also led to misconceptions about the industry.

Graduates of two- and four-year colleges, as well as those that successfully complete an apprenticeship program, both help the industrial sector to create and attract a pool a talented workers. And at a time where Baby Boomers will begin to call it a career more frequently, the HVAC/R field needs all the help it can get, regardless of the educational path chosen.

3. “The Perception”

Along with the stigma of a blue-collar worker, there is a perception that the country’s best and brightest students are too talented for the world of HVAC/R. For many, the only interaction with HVAC technicians is when they recharge a house’s refrigerant, or come by for a quick tune-up, which may attribute to the misconception that these technicians are low-skilled.

However with the amount of smart technologies developing within the industry, including use of the Internet of Things (IoT) and automation, people might be shocked to find out about the complex systems being installed and maintained in today’s cloud-connected world.

Every day, HVAC/R professionals are faced with new, unique challenges. Ranging from air conditioning installation to programming air purification systems, HVAC/R technicians will need to be quick-thinking problem solvers. Or talented, as some refer to it.

How Can We Solve the HVAC/R Skills Gap?

Unless modern medicine can extend the working career of many Baby Boomers, a large chunk of HVAC/R technicians are going to retire over the next decade. In fact Adecco, a staffing agency, claims that 31 million positions in various sectors nationwide will be left vacant by 2020 because of retiring Baby Boomers.

So with experience out of the question, companies may turn their attention to younger, more inexperienced workers that possess the knowledge, yet lack field experience. With as many businesses that are currently looking to add talent, however, some business leaders might have to get creative in attracting new workers. Whether they expand their criteria for potential hires, or provide basic internal training to make up for an applicant’s lack of technical training, HVAC/R employers need to realize that due to the skills gap, the employees are in the driver’s seat to find the best position possible for their success.

As much as industry leaders would like to wish the problem away, the fact is that the skills gap is only going to get wider unless something drastic is done. So manufacturers will be forced to take a long look in the mirror to figure out solutions to stay in front of this potentially crippling issue.

Potential Solution #1: Attract a Younger Generation of Eager Learners

Where would the manufacturing workforce be without Baby Boomers? As of 2017, the Baby Boomer generation made up the majority of skilled trades workers, but that number is expected to drop to 40-percent by 2022. While workers grow older and retire in every job worldwide, the manufacturing industry – especially HVAC/R – is feeling the crunch the most.

That’s why it’s imperative for the HVAC/R industry to attract a younger generation of learners to re-energize the sector. And the one thing that, ironically, could help attract younger workers to that career field is the one thing older workers worried about: technology.

For example, students interested in IT might notice an ideal career pathway within the HVAC/R sector. Thanks to the popularity of working with computers in creating more IT professionals, the new Smart technologies being utilized in HVAC and manufacturing create a perfect fit for an individual with IT skills.

Smart technology is making its way into the HVAC/R industry, which will open the door for a variety of new jobs that have never been seen before. These positions will help maintain and troubleshoot smart HVAC/R devices to make a more energy-efficient, customizable user experience.

Setting up programs with two- and four-year colleges, as well as with local businesses for apprenticeships, would help attract younger talent pools that are eager to show off their skillset.

Potential Solution #2: Change the Narrative on Trade-Based Careers

Hollywood has done Industry and Manufacturing no favors in its portrayal of these sectors in movies and television shows. Typically, their work spaces are grimy, dimly-lit warehouses that feature a tough, dirty collection of lunch pail-carrying workers.

However what the directors and producers fail to show are the cloud-based monitoring and controls of a smart home’s HVAC/R system. Or they glaze over the part where smart sensors can use data mining to learn a customer’s habits, and adjust them automatically – unless it’s a horror flick, of course.

The fact is that HVAC/R is becoming a cutting-edge industry that utilizes the newest cloud-based technology to increase efficiency. Thanks to new environmental regulations, there is a growing demand for energy-efficient products and cleans units powered by solar or geothermal energy.

Needless to say, this isn’t your father’s HVAC/R, and that change-of-narrative should be well known to everyone, both inside and outside of the sector.

Potential Solution #3: Training (and Re-Training) Will Reign King for Employers

Finally, and perhaps most important, educating men and women about the intriguing opportunities in the HVAC/R industry is one of the most valuable steps toward solving the worker shortage. This includes providing the necessary training and certifications to help up-and-coming technicians stay current within an ever-changing industry, as well as offering classes on emerging technologies like IT to help prepare technicians for new Smart systems.

This training, though, would not only be useful for employees new to the field. With the amount of change on the horizon for the HVAC/R industry, even the most experienced workers will need refresher courses on how new technology works.

By offering in-house training, companies will have the opportunity to attract workers that may have overlooked industrial sectors in the past. Now, those that are changing careers, or have little-to-no experience in industry can be considered for unfilled positions, opening up a whole new set of prospective employees.

Re-training also allows those seasoned employees to get pointed training in the fields that their employers deem fit. So if a company needs someone who specializes in electronics, they can set-up a training program for those specific skills to be learned. Not only does it keep the employee working on their day-to-day tasks, but it also sets them up for future professional success.

Unlike apprenticeships and changing people’s opinions of industry, which are largely dependent of others, technical training is the one solution that an entire company can get behind to find success. It is also the only sure-fire way that the HVAC/R industry can begin to regain its footing and begin to close the skills gap.

Created By
Wes Scott