Hello & warm wishes to everyone,
There have been some significant advances in all aspects of our operations over recent years and 2017 looks to be another significant year for the business.
As summer is round the corner and it’s traditionally a slow period for hotels, I encourage you all to hold on to your positive spirits to achieve our goals of Guest voice scores to move up to 70% and above.
The area team visit in March was a great experience for all of us to understand the Marriottworld better and it was a learning to quickly shift gears and keep moving towards success in coming months.
The GM’s visit to Marriott Home was an absolute privilege, and it was heartwarming to support and motivate children of the home.
We had some great F& B promotions so far and many more lined up for the coming months. Women’s day & Teppanyaki promotions had a great response and this Valentine’s Day excelled in sales in comparison to our previous years.
Earth Day which was observed on the 25th March for 60 minutes at our hotel, by putting off non-essential lights in the hotel had participation from our in house guests as well and power saved in this 1 hour was a quite considerable.
Finally, as I leave for Hyderabad to take up my new assignment I’d like to take this opportunity to thank you all for your wonderful work and leave Chennai with extremely fond memories.
I’ve been a part of the pre- opening team and have seen this hotel take shape and move from strength to strength. It has been a thoroughly gratifying experience and learning these 4 and a half years and to meet so many wonderful people in this journey.
I take this opportunity to wish you and your families the very best!
Touch points resulting in guest delight
Infusing Indian culture to our international guests
Holi celebrations with our guests
Celebrating "WOW"" Women Of Westin
Fun at Work - engagement activities
Celebrating 4 years of Westin Chennai Velachery
Rising Star Outreach and Marriott home visit by over 15 GM's across Marriott India
Pink Circle Meet - to attract and retain women employees in an effort to increase gender diversity
In the Media
The Westin Chennai Velachery bagged three awards at the South Asia HR cluster meet 2017