2019 annual report Friendly House of Davenport Iowa

"To live; to love; to learn; and to leave a legacy."

~ Stephen R. Covey

our mission:

"to respond to the needs of children, families and seniors through quality, affordable services that will enrich lives and strengthen our neighborhoods and the community."

Since 1896, Friendly House has been providing quality, affordable programs and services to children, families and seniors in the Quad City community.

a message from our director, lorelei pfautz

How many of us were asked when we were young “what do you want to be when you grow up?” It was, and still is, very common.
Some young children say they want to be a firefighter, astronaut, teacher, nurse or superhero. then life happens and they end up going in a different direction. I have met a few firefighters, teachers and nurses who actually knew what they wanted to be when they grew up, and they did just that. I have not met an actual superhero but I have encountered many super people whom I would definitely call a “hero”. The ones that stick out for me do so more because of the quality of the person they were or are than what they did.
We don’t ask children; “how do you want to be remembered?" It seems like that is a question that circulates more around people my age or older who have lived for a number of years. it is more of a reflection backwards than forward. But it really may be a little late to think about how to be remembered when you are older. If we want to be remembered as kind, it needs to start early in life. If we want to be remembered as caring, then children need to learn to nurture at a very young age. If we want to be remembered as honest and a positive contributor to the community, then we have to instill in children the idea that choices and consequences impact lots of people. if we are kind, caring, nurturing and honest it will mean that we have made a difference. And yes, we can choose to be different at any point in our life.
I am so grateful for the legacy of Friendly House and the steady, unwavering commitment to children and families that comes from dedicated staff, board and community partners.
Thank you for your part in our legacy.

youth services

full & partial day preschool

Our 2019 preschool graduates
  • 3 preschool classes: full day (2-5 year olds), partial day MWF (4 year olds) & partial day TTh (3 year olds)
  • 83 preschoolers served
  • 47,381 units of service (1 unit = 1 hour of service)
  • We utilize The Teaching Strategies GOLD® assessment system. GOLD is organized into ten areas of development and learning. We measure six of these: social-emotional, physical (gross motor and fine motor), language, cognitive, literacy and math.
  • At the time of the post-test, 80% of our preschoolers were meeting or exceeding benchmarks based on widely held expectations.

k-5 programs

Our summer daycare youth on a hike while camping
  • 3 Programs: Afterschool, Summer Daycare & Plus Days
  • 75 youth (ages 5-12) served
  • 16,973 units of service (1 unit = 1 hour of service)
  • 19 Plus Days during school year
  • 95% of parents stated that as a result of the program my child has taken something they learned at Friendly House and applied it in other parts of their life.

family services

educational scholarships

Three of our 2019 scholarship recipients
  • 3 scholarships awarded: Ivory-Optimist, Levy & Micka
  • 5 scholarship recipients
  • $7,400 total awarded

emergency assistance

A young attendee visits the hawk-i vendor table at our annual Back to SWELL (School Wellness) event
  • 242 clothing vouchers given
  • 104 gas vouchers given
  • 73 laundry vouchers given
  • 10 prescription vouchers given
  • 5 camperships given
  • 14 social needs met (social needs include: birth certificates, drivers licenses & work clothing)

family night events

Three sisters showing off the treat bags they decorated at our Halloween Party Family Night
  • 3 Family Night events
  • 661 individuals attended
  • Themes - Back to SWELL (School Wellness), Halloween Party & You are My Sunshine

food pantry

Volunteers from St. Paul Lutheran Church help staff unload a large food pantry donation
  • 1,959 families served
  • 7,394 total individuals served
  • 1,091 volunteer hours served
  • 424 families visited the pantry only one time during the year
  • Average of 38 food pantry visits weekly
  • 38,653 pounds of food purchased through River Bend Food Bank

holiday assistance

Children getting interviewed by the news after receiving new bikes at our annual Bike Giveaway.
  • 128 individuals attended our Annual Family Night in November
  • 167 community members served at our Thanksgiving Luncheon
  • 25 bikes distributed to children through our partnership with the Scott County Sheriff's Department Bike Restoration Program
  • 53 children bought gifts through Santa's Secret Workshop
  • 247 families received a Holiday Basket
  • 415 children received gifts through Holiday Baskets
  • 860 total individuals served through Holiday Baskets
  • 38 Holiday Basket community sponsors

rent rebates

  • 115 Rent Rebates completed
  • $83,825 refunded from Rent Rebates

senior services

Our seniors spreading holiday cheer by making holiday cookies to share with their friends

on-site programming

  • 41 seniors served
  • 70 days of senior programming
  • 1,764 trips given to seniors in the Senior Bus
  • BINGO played every Tuesday & low-impact aerobics done every Friday
  • 137 meals served
  • 93 seniors served through SHIIP (SHIIP stands for Senior Health Insurance Information Program. It is a free, confidential service of the State of Iowa that helps Iowans make informed decisions about Medicare and other health coverage.)
  • 79% of the reporting seniors stated that they have made connections with people through Friendly House that they are in contact with outside of Friendly House.

field trips & outings

The ladies enjoying a nice fall day at Wilson's Orchard
  • 12 Lunch Bunch trips taken
  • Favorite field trips - local pumpkin patch & apple orchard, Silver Bell Social at Festival of Trees & resale store shopping
  • 56% of the reporting seniors stated that they would not be able to attend planned outings and field trips if not with the Friendly House.

community services

child & adult care food program (cacfp)

A CACFP home childcare provider helping children in the kitchen
  • 65 home childcare providers
  • 812 average number of children served monthly
  • $576,952 reimbursed to childcare providers
  • 145,166 total meals claimed (meals include: breakfast, AM snack, lunch, PM snack, supper & late PM snack)

childcare & preschool scholarship program

Preschoolers showing off the snacks they created
  • 87 preschoolers received scholarships for preschool
  • 2 children received scholarships for early childhood
  • 37 children received scholarships for school ready

room rentals

  • 4,597 individuals utilized community room and/or gym
  • 80 days rented - gym
  • 53 days rented - community room
  • More than $18,000 raised from rentals



Attendees showing off their prize at Hogtoberfest
  • 5th annual Hogtoberfest
  • 300+ guests attended
  • 21 corporate sponsors
  • 15 pork, craft beer & cheese vendors
  • People's Choice Award Winners: "Best of Pork": Barrel House; "Best of Brews": Millstream Brewing Co.; "Best of Cheese": RiverCenter: Chef Chris Carton
  • Doug Brundies provided musical entertainment, silent auction, craft beer pull, grub grab and games
  • Raised more than $39,300 for our programs and services

hoopin' for the house

  • 12th annual Hoopin' for the House
  • 3 corporate sponsors that provided food, drinks & t-shirts
  • 45 adult & teen players participated
  • 432 combined total minutes of basketball played by all participants
  • 1,315 total points scored in 12 hours played
  • Raised more than $4,300 for our programs and services

trivia night

This team had a great time at our annual Trivia Night in August
  • 3rd annual Trivia Night held in August at Knights of Columbus Hall in Davenort
  • 24 teams participated
  • 10 rounds of trivia, 2 games of Heads or Tails, 2 50/50 raffles, more than 20 raffle baskets
  • More than $3,000 raised for our programs & services

additional fundraisers

Zac Larson and friends visiting Friendly House after completing RAGBRAI
  • July 2018 - Zac Larson raised more than $26,000 for Friendly House programs & services through RAGBRAI
  • July 2018 - Staff, board members and volunteers raised more than $1,000 in tips for our food pantry at the BIX Streetfest beer tent
  • February 2019 - Quad City Hash House Harriers (QCH3) raised more than $17,000 for Friendly House programs & services through the Red Dress Run and smaller fundraisers

friendly house community

our staff

Staff gathers for a quick photo at Hogtoberfest
  • 8 supervisors
  • 9 full-time staff
  • 5 part-time staff
  • 146 combined total years of service of supervisors

our board members

Board members serving our annual Thanksgiving dinner to community members
  • Erin McKay - President
  • Jim Farber - Vice President
  • Beth Hancock - Secretary
  • Chris Koerperich - Treasurer
  • Becky Eiting; Aimie Finck; Rob Frieden; Sue Gallagher; Mike Goben; Andrew Harris; Jay Johnson; John Kessler; Greg Larrison; Frank Martin; John Oliger; Jennifer Randazzo; Dan Riefe; Gary Robbins; Steve Sorensen; Beth Tinsman; Andy Trasowech

our volunteers

Volunteers, staff and board members helped distribute nearly 300 Holiday Baskets in December
  • 182 volunteers
  • 2,472 total hours of service in 10 different program areas

our collaborative partners

Members of the Davenport Police Department getting recognized as "Friendly House Friends" at our holiday board meeting
  • Our collaborative partners supplement our programming and improve the quality of service we are able to deliver to children, families and seniors in our community. These strong collaborations and partnerships enhance experiences and make our agency stronger.

our donors

Staff members receiving a donation from Amerigroup for our Back to SWELL event
  • Every donation made to Friendly House, no matter how big or small, makes a huge and lasting impact on our programs and the community.


if you're going to live, leave a legacy. make a mark on the world that can't be erased.

~Maya Angelou

what legacy will you leave behind?

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