Digital Learning Netiquette The University of Texas at San Antonio Office of Digital Learning

What is Netiquette?

Netiquette represents proper manners and behaviors online. Netiquette refers to the social expectations and behavior norms for online interactions and communications. In the online learning environment, it is recommended to follow common social standards.

Why Does Netiquette Matter?

Developing awareness of netiquette will help you succeed in online communication activities (emails, discussion forums, chat, etc.) and to get the most out of your online courses.

Netiquette Guidelines

When you are communicating in an online class, posting discussions, sending emails, or course messages, it is important to remember 4 Netiquette Guidelines: Be Scholarly, Be Polite, Be Professional, & Be Respectful.

Be Scholarly & Polite


  • Use proper language, grammar, and spelling.
  • Be explanatory and justify your opinions.
  • Credit the ideas of others.
  • Cite and link to scholarly resources.
  • Address others by name or their appropriate title.
  • Be mindful of your tone.


  • Misinforming others.
  • Using sarcasm or being rude.
  • Writing in all capital letters (shouting).
  • Using more than one exclamation point (!!!!).


  • If you are guessing part of the information you are sharing, clearly state that you do not have all the information.
  • DO NOT copy and paste information - especially if it is from an unreliable source.
  • There is another person on the other side of the screen.
  • Treat your interactions with the same respect you give in a face-to-face situation.
  • Written words can easily be misinterpreted, as they lack facial expression, body language, and tone of voice.

Be Professional & Respectful


  • Represent yourself well at all times by being truthful and accurate.
  • Write in a legible font and color.
  • Respect privacy.
  • Recognize diversity and opinions that differ from your own.


  • Using emoticons.
  • Using profanity.
  • Participating in hostile interactions.
  • Sharing others professional and personal information.


  • Always communicate attentively.
  • Base all disagreements on scholarly ideas or research evidence.
email: academicinnovation@utsa.edu | UTSA Office of Digital Learning Website


Created with images by J. Kelly Brito - "untitled image" • Mimi Thian - "untitled image" Image by Daniel Agrelo from Pixabay, Image by rawpixel from Pixabay, Image by Andrian Valeanu from Pixabay, Image by Werner Heiber from Pixabay