Truett Cathy Group 5

EARLY LIFE

  • Samuel Truett Cathy was born March 14, 1921 in Eatonton, Georgia.
  • Cathy had three brothers and one sister.
  • His father was an insurance salesman and his mother helped bring in money by renting out their one bathroom home to boarders.
  • His family was effected significantly by the Great Depression.
  • Later in life Cathy served in the army during WWII.
  • In 1949 he went on to marry his wife Jeannette McNeil.
  • Truett and Jeanette had three children, Dan, Don, and Trudy.

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The Franchise

  • Truett and brother Ben started the Dwarf Grill near a Ford factory plant in 1946.
  • In 1967, Cathy started the chain of restaurants in a Greenbriar Mall after noting national tendencies
  • In keeping with his customer service policy, Cathy required all employees to close greetings with “My pleasure”. He felt customers should feel they are in a five star hotel when they were in his restaurant.

Ethical Issues

  • Closes on Sunday to give works time to spend with their family and go to church
  • Recognized not all of his stakeholders will agree with this choice but he chooses to stand by his ethics
  • Dan Cathy took public stance against same sex marriage. “I think we are inviting God’s judgment on our nation when we shake our fist at Him and say, ‘we know better than you as to what constitutes a marriage’. I pray God’s mercy on our generation that has such a prideful, arrogant attitude to think that we have the audacity to define what marriage is about”
  • Chick-fil-A after stated that they welcome any and all stakeholders and customers regardless of the support of gay marriage.

Influences

Chick-fil-A bowl

  • 1996 CFA becomes the Peach Bowl’s first and only title partner
  • Distributed 14- year total of more than $19 million, supporting scholarships, foster care through WinShape Homes, Lighthouse for the Blind, and academic coaches through Play It Smart and more

Fundraising

  • “Nearly every moment of everyday we have the opportunity to give something to someone else-our time, our love, our resources. I have always found more joy in giving when I did not expect anything in return.”
  • CFA donates 10% of its profits to WinShape Foundation

Organizations & Philanthropy

  • Used Berry College academy facilities in Rome, Georgia for CFA scholarship awardees who chose to attend Berry College.
  • “The scholarship arrangement helps young people without doing everything for them. They need the most help to get started in college. Once started, they can usually find a way to keep going.”
  • Took on the legal guardianship of more than twelve children who lived in the foster WinShape Homes- encouraged all of them to call him “Grandpa.”
  • The WinShape Homes helps the children with career planning and medical expenses.

Future

Death of Truett Cathy

  • Died on September 5th, 2014 at age 93
  • “I cook chicken for a living”
  • His strong faith still lives on in the company today

Dan Cathy Takes Over

  • "Hi. Im Dan. I work in customer service”
  • Joined the company in 1970
  • “Chick fil a is about the people”
  • Aims to keep his father's founding principles

Dan's Mission

  • Servant leader across the nation
  • He is very innovative and loves learning
  • Plays a huge role in his community
  • Rarely in the office; always making connections

Proverbs 25: 21-22

If your enemy is hungry, give him bread to eat, and if he is thirsty, give him water to drink, for you will heap burning coals on his head, and the Lord will reward you.

  • This verse was seen on Chick-fil-A's cups.
  • Cathy might have interpreted this as some people hate his business for being run on Christian principals, but he knew as long as he dedicated his business to God, God would continue to bless him.
  • Burning coals for Cathy could be those people who though his business was going to fail and who laughed at his chicken sandwich idea.

Questions

  • Do you know of someone who refuses to eat at Chick-fil-A? If so what is their reasoning?
  • How do you feel about Chick-fil-A being closed on Sunday? Would you close your business on Sunday? Why or why not?
The End

References

  • Jones, Russ. "5 Things Christians Need to Know about Chick-fil-A Founder Truett Cathy."Christianheadlines.com. N.p., 10 Sept. 2014. Web. 10 Feb. 2017.
  • Starrs, Chris. "Truett Cathy (1921-2014)." New Georgia Encyclopedia. N.p., 19 Jan. 2017. Web. 10 Feb. 2017.
  • http://www.chick-fil-apeachbowl.com/bowl/bowl-history/
  • https://www.chick-fil-a.com/About/Giving-Back
  • http://www.philanthropyroundtable.org/topic/excellence_in_philanthropy/service_with_a_smile
  • http://www.philanthropyroundtable.org/topic/excellence_in_philanthropy/doing_good_by_eating_chicken
  • https://stakeholderdoce.wordpress.com/2014/11/26/the-ethics-behind-the-chick-fil-a-controversy/
  • https://www.nytimes.com/2014/09/09/business/s-truett-cathy-93-chick-fil-a-owner-dies.html
  • https://www.chick-fil-a.com/Board-Officers/Board-of-Directors/Dan-Cathy
  • Daszkowski, D. (2016, September 20). S. Truett Cathy Bio, the Chick-fil-A Story. Retrieved February 12, 2017, from https://www.thebalance.com/s-truett-cathy-bio-chick-fil-a-story-1350972
  • Parker, D. (2016, November 11). Humble Beginnings: How Truett Cathy's Love for Customers Grew from a Coke to a Smile. Retrieved February 12, 2017, from https://thechickenwire.chick-fil-a.com/Inside-Chick-fil-A/Humble-Beginnings-How-Truett-Cathys-Love-for-Customers-Grew-From-a-Coke-and-Smile

Credits:

Created with images by hectorir - "Redeeming My Free Meal 10.jpg" • JeepersMedia - "Chick-Fil-A" • Mark Turnauckas - "Chick-fil-A Dawn" • frankieleon - "Eat More Chick'n" • m01229 - "Virginia Beach Chick-Fil-A"

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