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Welcome The Caledon Guest House

Thank you for booking into The Caledon Guest House

We are so glad that you chose to stay with us. We hope you have a lovely stay and we would like you to feel at home here.

This booklet aims to cover all the info you’ll need while you’re here so please have a good read.

Nothing however replaces a friendly face, so don’t be a stranger and please let us know if there’s anything we can do to make your time here a better one!

To get hold of us, ring the bell in the hallway or message

Important Info

The New Normal

Now that the Island is slowly opening up again, we all have to adapt to a new way of living.

We have been working round the clock to ensure that we are ready to welcome you back and we have updated almost every aspect of the way we work to keep everyone safe and happy.

Check-in - We have a fully automated flexible self check in system - arrive anytime from 2pm.

Breakfast - We are happy to serve your breakfast to your room or downstairs in our socially distanced large dining space. Order using our online form the night before.

Communication - We are always on hand to help with questions via message.

Hygiene and cleanliness - we have updated our cleaning processes to ensure a safe household. We have several hand sanitising stations in public areas and all bathrooms are supplied with anti-bac hand wash. We have introduced more frequent cleaning of key touch points in public areas. We have your safety and comfort at the front of our minds.

If you would prefer not to have your room cleaned during your stay, then just let us know. Safety is our number one priority for both you and our staff.

You may find that there are less cushions, menus, information booklets around the house but we have moved everything online so look out for our new QR codes.

Check out - All payments will be taken online rather than face to face and you can leave your keys in your room when you leave.

Stay Alert - All guests will be asked to follow the government guidelines if they experience any symptoms and we have strict plans in place that will swing into action should the need arise.

Wifi

To connect to The Caledon Guest House wifi use password: thecaledon

Parking

You are welcome to use our driveway to the right of the house. Please park as far up the driveway as possible to allow others to park too.

Please make sure that you always leave your car keys in a keysafe in the hallway. Take the safe key so that you always have access to it, and should we need to move your car to allow another car out, then we have access too using the combination code.

Please note that we do sometimes go out, so if you are at all concerned about your car getting blocked in then you may want to consider parking along Victoria Road opposite, or along Bellevue Road which runs parallel with Mill Hill Road. We are of course here every morning.

Check Out

Standard Check out time: 10:30am

Late checkout: We offer a late check out service; for £10 you can keep your room until 1pm. Please ask and we will see if it is possible.

How to use your self check in code

Input the code on the keypad next to the front door, wait for a double beep, turn the knob to the left to open and use the handle.

Keys

Your room keyring has your room key and a front door key fob.

Please take it with you when you go out as we are not always here to let you back in.

The front door locks simply by pulling it closed. Please do not attempt to lock it.

To use the fob, hold it next to the front door, press the button, wait for a double beep, turn the knob to the left to open and use the handle.

Breakfast

Order your yummy, locally sourced breakfast online by using our breakfast order form.

Choose to have your breakfast delivered to your room or to a table in our socially distanced dining room.

We serve breakfast: Mon – Fri 0700–0900, Sat – Sun 0730-09:30

We hold a 5 star food hygiene rating.

Local Produce

We love our Island produce and are very lucky indeed to be able to serve you with the best that the Island has to offer.

All our ingredients are delivered to us directly from our lovely producers and local suppliers:

Brownrigg Poultry - the lovely Brownrigg family deliver their tasty smoked collar bacon, handmade free range pork Sausages, handmade black pudding and free range eggs .

Graces Bakery – We love their yummy multi-seed and white batch loaf Bread. A wonderful family run business, they have shops in Cowes, Newport, Yarmouth and Ryde.

The Tomato Stall – Delicious IOW Vine Tomatoes and IOW Ketchup. Nestled in the sunny Arreton valley where tomatoes have been growing for over 30 years.

The Fruit Bowl – Homegrown jams, grown organically in a 3-acre smallholding hidden away in the centre of Newchurch, IOW

Rosemary Vineyard – Delicious apple juice! The vineyard covers 30 acres at almost 60 feet above sea level. With its mostly south facing aspect the vineyard is ideally placed to benefit from the mild island climate.

Wight Milk – Milk and butter. Since the 1930s, the George family have been producing milk at Coppid Hall Farm. The family supplied fresh milk to locals throughout the 2nd World War.

Calbourne Mill - Muesli and porridge oats. Calbourne Water Mill is set in over 35 acres of stunning countryside. It is over 1000 years old!

Wight Crystal - Draws its water locally from Knighton Spring. As a registered charity it works alongside The Way Forward Programme, supporting people with physical and learning disabilities across the Island.

IOW Distillery - Gin, vodka and rum! Based at The Mermaid Bar near Seaview. They hand pick rock samphire from a secret location on the south side of the Island and use Boedicea hops grown in Ventnor Botanic Garden to make their lovely Wight Mermaid Gin

Goddards Brewery - The oldest brewery on the Isle of Wight and one of the first independent craft beer producers in the UK. Brewing in the beautiful surroundings of Barnsley Farm since 1993

Your Room

We hope you will find your room comfortable and that you have everything you need.

A hairdryer and a heat mat for tongs and straighteners can be found in a drawer in your room.

Bathrobes, blankets, spare pillows and a flat sheet for summer months can be found in your wardrobe.

If you have a feather allergy, please let us know as some of our pillows do contain feathers. We are happy to replace them with synthetic pillows, so please just ask.

If there is anything that requires attention, from a light bulb to a spillage or something not working, please come and tell us immediately. Chances are, we can fix it straightaway and you can continue to enjoy your stay. Many thanks :)

An iron and ironing board are available in the small dining room downstairs

TV

To access the on-screen TV guide on your remote control, press the bottom right button marked TV GUIDE/EPG (Electronic Programme Guide).

If the TV is not showing any picture, ensure the TV is set to DTV (Digital TV) or Freeview by selecting INPUT/SOURCE button.

Bathrooms

All our showers are electric. We do try to make sure that they always remain switched on, but just in case, you will find either a ceiling pull cord in the bathroom, or a switch outside the bathroom door.

Where there are towel radiators, they can be switched on manually to help dry your towels during the day. The switch is on the outside of the bathroom wall in the bedroom.

Any problems with the showers unit, please switch off, allow to cool and switch on again. If this doesn’t resolve the problem, please message us

Towels

We ask that you consider the environment and re-use your towels. If you decide that you need new towels, please place your used ones in your wash basin and they will of course be replaced.

Cleaning

Your room and bathroom will be cleaned each day between 10am and 2pm.

If you are having a nice lazy day or would prefer your room not be cleaned please use the 'Do not disturb' sign.

Noble Isle Products

We are delighted to be able to provide you with Noble Isle luxury bathroom products. Noble Isle is a lovely company who pride themselves on sourcing their ingredients from all over the Great British countryside.

If you are interested in purchasing anything to take away with you please just ask Andrea or Mark. We have beautiful gift boxes, candles, diffusers available in the Lounge.

Tea and Coffee Machines

Teapigs tea: We love Teapigs tea and are very happy to provide you with a selection in your room on us. We also have gift boxes available to purchase in the dining room and hallway display. See Price List at the back of this booklet.

Nespresso coffee: Enjoy a proper cup of coffee in the comfort of your room. The mugs fit under the spout if you lift up the drip tray.

If you would like some fresh milk, you will find some in the fridge in the smaller dining room.

Honesty Bar & Goodie Baskets

We hold a licence to sell alcohol to our guests. You will find a small selection available to purchase in your room, including our local Isle of Wight Distillery Rock Sea Vodka and Wight Mermaids Gin!

If you would like ice and a slice of lemon please find the ice machine in the Lounge and there should be lemon in the fridge.

The Drinks fridge in the Lounge is accessible until 10pm each evening in line with our licence restrictions. We stock wine, prosecco, Peroni, Ale of Wight and soft drinks.

We hope you like our selection of local snacks and other goodies in your room too and other bits and bobs around the house.

Heating

Our WiFi controlled Heating System provides 24/7 heating.

Your radiators each have thermostatic valves which are linked using WiFi to a 24hr heating schedule.

In cooler months, the schedule is programmed by us to ensure that your rooms are gently heated in the morning if need be, then set low during the day when you are out and about, and then comfortable again for the evening.

If you feel too hot/cold then you can override the schedule by turning the dial up/down as required.

As the heating turns on and off you may hear the valve opening and closing, this sounds like a small whirring noise and only lasts a few seconds.

In warmer months, there are fans provided and summer weight duvets. Unfortunately, we do not have air conditioning.

Getting Around

Taxi - We recommend that you book your taxi ahead of time, and also suggest that you ask for a quote.

Cowes Taxis: 01983 294444

TJs Car Services: 07768 426645 | 01983 520274

Bus - The Number 1 bus stop is just outside the house on the left. It goes straight to Newport bus station, 4 miles away, approx every 15 minutes. From Newport you can catch a bus to anywhere on the Island.

There should be bus timetables and maps in the Lounge. Or you can go to www.islandbuses.info.

The bus service on the Island is very good, and you can buy multi day passes which offer good value for money, just ask the bus driver.

If the walk up Mill Hill Road feels a bit much or the weather is bad you can get the bus back to The Caledon from Cowes High Street. Get on the Number 1 from the Red Jet or outside Marks and Spencer and make sure it is marked 'Park and Ride', this will drop you off at the top of Victoria Road right near the house. Don't get on one marked 'Round House' as this will take you out of Cowes.

Bike - Bike Hire companies on the Island can deliver and collect bikes from The Caledon if prearranged.

Try Wight Cycle Hire on 01983 761800 www.wightcyclehire.co.uk. They also offer guided rides.

Come and ask us about where to go, as we are keen cyclists ourselves!

On Foot - There are endless beautiful walks on the Isle of Wight. There are some great resources online, try:

Visit Isle of Wight Walking Guide

National Trust Isle of Wight Walking Guide

Red Funnel Walking Guide

Local Information

There are lots of fabulous things to do, places to see, food to eat on the IOW.

Please help yourself to the many leaflets in the Lounge or come and ask us as we have been to lots of places.

There are lots of great online resources too. Try these:

Visit Isle of Wight Guide

Red Funnel Guide

Cowes High Street

Cowes has a pretty high street lined with lovely pubs, bars and restaurants, cute gift shops, chandleries and independent clothes shops, and of course fish and chips and ice cream!

Walk down Mill Hill Road, turn left when you get to the bottom and keep going. All within 5-10 mins walk.

In a hurry…our closest shop for food, conveniences and a cash point is a small Coop a 5 minute walk up Mill Hill Road on the right.

Eating in Cowes

Cowes is full of lovely restaurants and pubs for you to choose from so we have put together a list of some our favourites. Booking ahead is essential and most of them have menus on their websites to peruse.

Pubs

The Pier View - 01983 294929

The Fountain - 01983 292397

The Anchor - 01983 292823

The Union Inn - 01983 293163

Restaurants

Coast - 01983 298574 - Wood fired pizzas, sharing platters, classic dishes, great service. Very popular so book ahead.

The Oyster Store - luxury restaurant within North House hotel - decadant food, wine and service

Toninos - 01983 298464 - a classic Italian choice, family run.

Mojacs - longstanding favourite in Cowes - great food in a cosy, traditional restaurant setting - 10% discount available to all our guests just mention you are staying at The Caledon when you sit down - 01983 281118

Gastronomy tapas style sharing dishes and cocktails - 01983 200666

Harbour Kitchen - Great burgers and dirty fries - local ingredients, friendly owners - 01983 297559

The Basque Kitchen - a haven of Basque Country culture and Spanish cooking - 01983 716164

Murrays - Fish restaurant - always get good reviews from our guests - 10% discount available to all our guests just mention you are staying at The Caledon when you sit down

Number 3 - intimate little restaurant, limited but good menu

Prego - an excellent modern Italian restaurant over the floating bridge in East Cowes - worth the trip in our opinion.

Spice Central - 10% discount available - Wonderful Indian Restaurant/Tapas Bar

Takeaways

If you would rather eat at home then you are more than welcome to use our dining room which has plenty of space to maintain social distancing. You will find all the plates, bowls, cutlery etc that you need.

Many of the local restaurants listed above have been providing delivery/take out options during lockdown and may still do so post 4th July, worth an ask. Also there is:

Corries Cabin - Fish and chips 01983 293733

Dominos - We have a store in Newport so you can get delivery 7 days a week - Order Online

Dalyan - Local takeaway. Pizza, Garlic Bread, Kebabs, Kebab Wraps, Burgers, Fish, Chips, Pies and Sausage, Chicken, Drinks, Haagen Dazs Ice Cream - Order Online

Golden Dragon - Chinese takeaway - call them on 01983 29288 from 5pm

GoEats is an app for the Isle of Wight food delivery and a great place to browse all that is available - Get the App here

Here's a link to Tripadvisor reviews of restaurants in Cowes

The Caledon "Heat and Eat" Self Service

We have a selection of meals homemade by Andrea which are available 24/7 in the freezer in the dining room. These are priced between £6 - £9. Check out our Current Menu

If you would like to reserve a meal prior to arrival please message us. We also have an honesty bar so you can grab a beer or bottle of wine to have with it.

Pubs and Restaurants around the Island

These are in no particular order, but might help you plan your day if you’re passing. We have tried and would recommend them all!

Phone numbers all preceded by 01983

East Wight

The Boathouse, Seaview 810616

Michelangelos, Ryde 811966

Olivos, Ryde and Newport 611118 and 530001

Baywatch on the Beach, St Helens, nr Bembridge 873259

Three Buoys, Ryde 811212

West

The Terrace, Yarmouth, 01983 303013 - Harbour side restaurant

The New Inn, Shalfleet 531314

On the Rocks, Yarmouth 760505

The Hut, Colwell Bay 898637

Piano Cafe, Freshwater 472874

The Sun Inn, Hulverstone 741124

North Wight

The Portland Inn, Gurnard 292948

Prego Italian, East Cowes 293737

Folly Inn, Whippingham 297171

Middle Wight

Thompsons, Newport 526118

Prezzo, Newport 537527

Blacksmith's Arms, Carisbrooke 529263

The Taverners, Godshill 840707

Quay Arts, Newport 822490

Bluebells Café, Briddlesford 882239

The Garlic Farm, Newchurch 865378

Pointer Inn, Newchurch 865202

The Crown, Shorwell 740293

South Wight

Wight Mouse Inn, Chale 730431

Bandstand, Sandown 406875

The Beach Shack, Sandown 401392

Other useful numbers

Red Funnel 08448 44 99 88

Wightlink 08713 764 342

St.Mary’s Hospital 01983 524081

Cowes Medical Centre 01983 295251

Pharmacy 01983 293011 | 01983 294467

Dentist 01983 291863

NHS Helpline 08 45 46 47

When it’s less urgent than 999, call 101

Cowes Harbour Taxi VHF 77 Tel: 07050 344818

Sally Water Taxi VHF 06 Tel: 07831 331717

Folly Waterbus VHF 77 Tel: 07974 864627