The Briefing volume 2 | march 17, 2020

Welcome to The Briefing

Gathered together by our Strategic Communications Team to help keep you up-to-date and informed as we work together to surmount the spread of COVID-19.

The Briefing is our resource guide to connect various groups and populations to those they may need most, be it housing resources, medical resources, food resources, and more. Text MVCOVID to 22828 to the have The Briefing delivered to your email.


The Police Department announced modified lobby hours at the department. Essential services will be by appointment only until normal services can resume. They also released a guide on how Shelter in Place enforcement will be conducted in light of the directive issued by the county on Monday, March 16.

Starting March 18, Mountain View Whisman School Superintendent Ayinde Rudolph announced that any child under the age of 18 will be able to receive a free breakfast and lunch at Gabriela Mistral Elementary School, located at 505 Escuela Avenue. Rudolph also noted that parents can get laptops and internet vouchers from the district office, and anyone who needs an option grade level instructor packet can to go any school or retrieve one from the district website.

The Fire Department has announced that effective immediately, all stations are closed to the public for tours and visits. However, stations remain available for emergency walk-ins for those rare situations when members of the public need to walk into a fire station for spontaneous medical care or the “Safe Surrender” of a newborn.

Tonight's City Council meeting agenda has also been updated. Please check it out for the latest and instructions on how to submit comments digitally.

REMINDER: The City of Mountain View has also established a web page that will be updated regularly on Mountain View-specific measures that are being done to help address the pandemic in our community.

Every day, the Santa Clara County Public Health Department shares updates and news on their social media channels and website.

Where to Get Updated Information

Given the nature of how quickly information updates regarding the virus, we continue to encourage community members to first and foremost visit the Public Health Department's website here. On the site, you will be able to view information ranging from frequently asked questions, information for healthcare providers, case updates, and more.

Today, March 17, Google's sister company Verily, is hosting drive-thru testing at the Santa Clara County Fairgrounds. Before you visit, you must fill out the forms online AND qualify with the associated medical questions. More here:

From the Governor's Office

On Monday, March 16, 2020, Governor Gavin Newsom issued the following:

  • An executive order authorizing local governments to halt evictions for renters and homeowners, slows foreclosures, and protects against utility shutoffs for Californians affected by COVID-19.
  • All theaters and gyms have been asked to close, and has asked that restaurants halt all in-dining service. Take-out and delivery options will still be allowed.
  • The DMV will waive vehicle registrations for the next 60 days to help enact social distancing requirements at all locations.
  • Are you an employee that has been impacted by closures resulting from the need to slow the spread of COVID-19? The state has now released options for you to help weather this storm.
Keeping everyone safe and healthy, particularly our city staff, is of the utmost priority.

Preventative Measures In Place

The Mountain View Farmers market has been deemed a “grocery store” in regards to the Santa Clara county and will remain open as essential to society. The Santa Clara County Public Health Department issued a new order prohibiting public or private gatherings of more than 100 people and restrictions on gatherings of 35-100 people. For the purposes of the order, CFMs are considered a “grocery store” and not subject to the order. We have revised the guidelines for CFM operations.

Water Supply

Our employees are monitoring water system operations and responding to customer service calls, and our water quality monitoring program will continue unchanged.

The Centers for Disease Control and Prevention (CDC) and the Environmental Protection Agency (EPA) have concluded that the coronavirus has not been detected in drinking-water supplies, and our customers can continue to use and drink water from their tap as usual.