- CEO and Chairman of Chick-fil-A
- BS in Business Administration from Georgia Southern University and honorary Doctorates
- Senior Director of Operations, Vice President of Operations and Executive Vice President
- Humanitarian of the Year (2002)
- Ranked 5th in 2014 as one of the "50 most powerful people in the food service business" by Nation's Restaurant News.
- Married to his wife, Rhonda
- Two kids
- Moo Cow Bikers
- Trumpet Player
"To Cathy, service is not just something he does; it’s something he lives. Service is helping. Service is smiling. Service is a handshake. It’s the Golden Rule. From helping mothers with children to their tables, to refreshing a guest’s beverage, to a very simple, but meaningful “my pleasure,” Dan believes that every moment of every day is another opportunity to encourage and bring happiness to others by serving them well."
- Defense of Marriage Act was ruled unconstitutional in 2012
- Cathy sent out tweets criticizing the Act which received backlash and even boycotts of franchises
- Later the tweets were deleted and Cathy regretted putting his organization in the middle of the marriage debate
Cathy admitted his anti-equality stance probably wasn’t a wise business decision, regretting “making the company a symbol in the marriage debate
Pulse Nightclub shooting
Chick-fil-a went to work on a Sunday to bring food to those that were donating blood.
- “Every leader goes through different phases of maturity, growth and development and it helps by (recognizing) the mistakes that you make,” Cathy said. “And you learn from those mistakes. If not, you’re just a fool. I’m thankful that I lived through it and I learned a lot from it.”
- 4.9 million dollars in scholarships for the year of 2017 alone for the purpose of aiding “team members” in gaining higher education (“Chick-fil-A Doubles Investment”, 2016)
- They support military personnel as well as police officers by offering free meals and discounts.
- They are also hire veterans
- Seven of the twenty-three restaurant owners in the Jacksonville, Florida area alone had previously served in the military (Fisher, 2016)
- The organization’s success has not been harmed by Cathy’s more conservative principles and beliefs (Exceeded top competitor KFC)
- Every restaurant maintains a high level of cleanliness and an attitude of service.
- “Cleanliness and order accuracy” is the “first mile” according to Cathy, the second mile “exceeds expectations” (Ruggless, 2014)
- Personal Beliefs can get mistaken for company beliefs
- “Consumers want to do business with brands that they can interface with, that they can relate with,” Cathy said. “And it’s probably very wise from our standpoint to make sure that we present our brand in a compelling way that the consumer can relate to.”
- Personal, Biblically-based values should interact with our businesses, but accept that conflict can occur.
- Implications of Dan Cathy’s approach to business ethics
- “Do not be conformed to this world, but be transformed by the renewal of your mind, that by testing you may discern what is the will of God, what is good and acceptable and perfect.” Romans 12:2
- “I tell you, on the day of judgment people will give account for every careless word they speak, for by your words you will be justified, and by your words you will be condemned.” Matthew 12:36-37