Cobre Valley Regional Medical Center October-December, 2016 - Newsletter

A Thanksgiving Note From Neal Jensen, CV CEO

Dear Employees, Guests, & Partners,

During this time of Thanksgiving, I have been reflecting on some of the things I am grateful for. At the top of my list are the talented, hard-working employees of our organization, our very tolerant patients, and everyone else who has helped us to achieve this goal. We have been blessed with a new facility this year thanks to each of you and your focus on the future. This year has been challenging, but you turned those trials into success. On behalf of the administration team, I thank you for your accomplishments this year. Our community is truly worth the hard work, sacrifice, and dedication. Without your commitment, creativity, and high standards, we would not be the thriving organization that we are. Thank you.

With many blessings,


"At the top of my list are the talented, hard-working employees of our organization... We have been blessed with a new facility this year thanks to each of you and your focus on the future."

2016 Annual Competencies

For three full days, October 25-27, CVRMC held its Annual Competencies Training, Flu Shot, and PPD Skin Test for all employees. When the doors opened, there was a line of eager CVRMC employees ready to participate. The employees came from the main hospital campus and also traveled from the Kearny, Superior, and Young Clinics. Some employees chose to head straight to the “shot” station, while others weren’t quite ready for the “wake up call,” and instead headed to various other stations.

The Competencies included a non-clinical loop consisting of twelve stations and a clinical loop consisting of fifteen stations. The final station for both loops housed the Flu and PPD Skin Test shots and the Needle Stick and/or Injury training. Stations were manned by very competent and enthusiastic instructors, ready and willing to provide important and beneficial education to employees. Some stations had verbal or video instruction, i.e., Customer Service, Patient Portal, etc., while other stations required physical activity, i.e., FIT test, Donning & Doffing, Hoyer Lift, etc. However, all stations had a Halloween bucket full of treats for the employees!

Hats off to the instructors who worked tirelessly providing excellent education, hands-on training, and shots to nearly 300 employees, culminating in a 90% completion rate. The remaining 10% of employees will be provided a designated window of opportunity to complete the mandatory training and receive the required vaccinations.

At the end of each session, names were drawn for various $25 gift certificates to Fry’s, Copper Bistro, and Hollis Theaters. Congratulations to the following winners in alpha order: Yvonne Askew, Adrianne Basham, Savannah Edwards, Lisa Garcia, Kathy Harder, Kimberly Hernandez, Christine Morales, Art Rocco, Henry Servondo, Tyler Shepherd, Keri Wakabayashi, and Jerry Wright!

Thank you to all employees for your continued dedication, professionalism, and compassion to the patients, the communities, and to CVRMC!

-Annual Competencies Training Committee

This Is Halloween at CVRMC

A BIG thank you to all of our employees that made it possible to hand out candy at the Downtown Globe Halloween event. Together we gathered over 15 THOUSAND pieces of candy!!

The CV Pharmacy won the candy contest, gathering 5,205 pieces of candy in their department alone. Respiratory came in second with 4,070 pieces!

Because of our wonderful employees, we had the opportunity to hand out candies to all of the little ghouls and goblins that visited the booth downtown. It truly was a fun event for all!

CV Foundation Art and Wine Auction a Big Success

The CV Foundation holds an annual Art and Wine Auction to raise funds in order to provide our patients and employees with the top of the line healthcare . This year's theme was "Once Upon a Time" and attendees were greeted with whimsical and fairy tale worthy decor. The event was held at the Gila County Fairgrounds. In addition to the art, wine and food was served by CV Food and Nutrition.

This event raised nearly $30,000, to be used in order to improve the healthcare of our regions for patients, employees, and their families. The CV Foundation has used funds from events like this one to purchase the most up to date technology and equipment available. Previous purchases include: labor and delivery suites and a digital camera for the OB Department, Centrifuges for the Laboratory Department, clinic equipment for the Pleasant Valley Clinic in Young, Arizona. The 160 Slice Premium CT Scanner is an example of the latest technology the CV Foundation has been able to monetarily support for CVRMC. It is the first 160 Slice Premium CT Scanner to be purchased by a hospital in the state of Arizona.

The CV Foundation is here for the patients of our region to help improve their quality of life by offering hope and healing; all made possible by the generosity of those who donate. If you are interested in donating or becoming a Philanthropic Partner, please visit our website and click on "Our Foundation" or call (928) 402-1141 for more information.

(Photos by Impact Photography Group)

Making a BIG Move

In the last month, we have transitioned into our new facility and it has been a wonderful and exciting time.

In the first week of November, we moved the OB, Med/Surg and ICU units into their new spaces. This was the first phase of our move and everyone did a great job. We had been in some of those spaces for a long time. One of the nurses commented that she was “born in one of these rooms”. Another nurse was a little teary-eyed when transitioning to the new space. She commented that she had worked in that space “for a very very long time”.

Working in a new space -

The following week, we moved the phlebotomy unit, patient registration, gift shop, pharmacy, and the cafeteria. There were a lot of moving parts involved in these new spaces and while this phase of transition included a lot different people and departments, everyone did a great job in coming together and working late into the night to make sure our patients in these areas saw a seamless transition.

The backside of the new Patient Registration Windows

Lastly, we moved the specialty clinics the week before Thanksgiving. For those that don’t know, when we move a clinic, it has to be re-certified by the State of Arizona in order to ensure the space is compliant with State health guidelines. To the credit of all of the departments involved, the clinics were moved with little incident and the new clinic spaces were certified by the State Inspector and we began seeing patients that afternoon.

The new "Clinics @ The Hospital" waiting area

Overall, moving the hospital into the new space was a challenging and exciting time. We are very grateful for the extra effort of all those involved. Thank you!

Every Patient Has a Story.

Mr. Cruz Shares His.

“I have been in several hospitals in my 85 years. This one has been the top of the list. Not one time while I’ve been here has anyone treated me with anything less than kindness and respect. They are great. Everyone comes in and does a great job. I’ve been in some hospitals that do not have this kind of care. I’ve had great service from this hospital (CVRMC) and have not seen a person without a smile on, which always makes me feel better and I thank them for that. All positive remarks. You should be extra pleased with your staff. I have nothing but admiration and respect for all the staff of this hospital. Tell the “Big Boss” the hospital and staff are 6 stars out of 5.” – Mr. Frank Cruz

Mr. Cruz’ zest for life shines through his smile, his rosy cheeks, and his enthusiasm for life is undeniable. “I was a teacher and coach. I taught chemistry and biology. I coached football and boys basketball and had 2 state championships in basketball,” states Mr. Cruz as he takes a quick breath to continue on. “I also coached girls basketball for a short time; that was an experience. I tried to use the same coaching style as I did with the boys. That didn’t work out too well. At one game I had 14 girls crying in the locker room at half time. I backed off, apologized, and had to change my style.”

Growing up, Mr. Cruz had many life experiences which motivated him to get an education and become a teacher, coach, and devoted husband. “I was born in Butte, Montana in 1931, and a little something about my mom, she loved husbands --- she had 7 of them. My father spoke 5 languages and his father wanted him to be a doctor – he had other ambitions.” He continued on, “I’m married to a very fine lady and we have 4 children that I am very proud of.”

“I got to go on a world cruise with the U.S. Navy. I was on a destroyer and worked down in the boiler and steam room. I was on the fastest destroyer in the fleet.” After his service, Mr. Cruz used the G.I. Bill to get his degrees in Social Studies and Biology.

Mr. Frank Cruz is a true example of a man whose life has been full. He has no regrets and is grateful for his wife, family, life experiences, and successes throughout his 85 years. His positive outlook, his genuine smile, quick wit, and eagerness to tell the next story, pulled from his shelf of memories, makes up his easy going personality. Every patient has a story. For Mr. Cruz, the plot of his chronicle is about winning and success. The essence, the core of all his pages, is about a life well lived.

Christmas Comes to CVRMC

CV Angels Provide Another Great Christmas for Local Children in Need

Employees of CVRMC participated in the annual "CV Angel Drive" This annual gift drive provides hundreds of gifts for the children in our area who would otherwise have none. Thank you to each and every "angel" who provided Christmas cheer to the

CVRMC Employee Appreciation Christmas Breakfast

The CVRMC Christmas breakfast was filled with cheer and full bellies. A very special thanks to the CV Food and Nutrition Team, and to Administration for making this event a very happy one for all. Merry Christmas and Happy Holidays to each and every one of you!

CVRMC Participates in "20 Years of Lighting Globe."

The Downtown Globe Light Parade took place on December 10, 2016 and was quite the sight to see! CVRMC employees built a float depicting the downtown area from 20 years ago, and won a trophy for "best use of theme."

A special Thank You goes out to all of those who volunteered to make this years float shine bright!

CVRMC Employees Spread Christmas Cheer with Caroling and Cookies

Meet Our Physicians!

Dr. Bryan, OB/GYN

Dr. Michael Bryan is certified through the American Board of Obstetrics and Gynecology. He has over 10 years of experience and specializes in taking care of women throughout their pregnancy. In addition, Dr. Bryan examines, diagnoses and treats medical ailments involved with the female reproductive system.

He earned an undergraduate degree from Arizona State University with a Bachelor of Science in Biology and a Bachelor of Arts in Religious Studies. He was a part of the Barrett Honors College, and in 2005, Dr. Bryan graduated from Albany Medical College with honors as a Scholar in Medical Ethics. He has also completed several years of ongoing medical education from 2010 - 2015.

Dr. Bryan has recently moved into our region and is excited to join the CVRMC team. He brings a calm and confident nature along with a friendly bedside manner. Dr. Bryan will provide excellent healthcare and be an important asset to Cobre Valley Regional Medical Center and our community.

Dr. Cantley, OB/GYN

Dr. Shaheedah Cantley Muhammad is a member of the American Congress of Obstetricians and Gynecologist and the American Medical Association. With 6 years of experience, she specializes in labor and delivery, high-risk pregnancies, antepartum, intrapartum, and postpartum care, gynecologic surgeries, gynecologic care, urogynecology, and maternal fetal medicine.

She earned her Bachelors of Science in Biology at the Howard University College of Arts & Sciences in 2008, and she was part of the Honors Program Dean’s List from 2004 - 2006. In 2010 she received her Doctorate of Medicine from Howard University College of Medicine.

Dr. Cantley is very personable and also enjoys knitting, scrapbooking, reading, and motorcycling she is excited to be a part of the CVRMC team, and brings a friendly bedside manner to each patient within CV OB/GYN Women’s Healthcare.

Dr. Charles, Family Practice

Dr. Travis Charles is a Doctor of Osteopathic Medicine who earned his Bachelor of Science in Business Management from Brigham Young University in Provo, Utah. He went on to medical school and received his Doctor of Osteopathic Medicine from the Kansas City University of Medicine and Biosciences in Kansas City, Missouri. His residency in Family Medicine included the participation in the clinical evaluation and care of patients in a variety of patient care settings, including inpatient medicine, outpatient family practice, urgent care, and nursing homes.

“I am excited and honored to be able to serve the people of the CVRMC service region. When my wife and I first drove through the area, we were impressed by its natural beauty, and were warmly welcomed by the people we met. I look forward to joining a team dedicated to providing compassionate care, and also to developing many long-lasting relationships with the patients that will come to me for help. I hope to foster an environment of health and to help educate patients in ways to create the healthiest versions of themselves, so that they may enjoy life to the fullest.”

Dr. Daggett, Orthopedics

Dr. Daggett has served our region for many years and he perfectly compliments the team that surrounds him both in the operating room and outside, from the reception the patient receives pre-op all the way through physical therapy. "The nurses we have are doing cutting-edge stuff. Everyone from the front, to the reception, all the way through physical therapy; the whole process is high quality. I've worked at dozens of hospitals and it's as good as any place," Dr. Daggett hesitates for a second and continues, "Better than any place.”

Dr. Durham, Family Practice

Dr. Durham came to Globe, AZ in 1980 and has served the region with knowledge, truth, commitment and experience. These skills together draw people close enough to hear the stories and wisdom of the old fashioned doctor who began his practice using his father’s little black bag and who still today, makes an occasional house call. He has served many families in this region, watching many of his patients grow from childhood to adulthood.

Dr, Gunnoe, Orthopedics

Dr. Gunnoe raised his family in Northern Arizona, and now enjoys visiting his kids and grandkids in Phoenix.

An outdoors enthusiast, he has traveled all over the West - much of it by bicycle and off-road vehicle.

"I'm drawn to the wide open sky, jagged horizon, and resilient beauty of the high desert - It's a great place to be!"

Dr. Gunnoe has been practicing for 20 years since his residency at Loma Linda University in Southern California.

He has had specialized training in spine and trauma surgery and is a Fellow of the American Board of Orthopedic Surgery.

"I enjoy all aspects of orthopedic care - operative and non-operative - there is no greater satisfaction than helping people recover from injuries or painful conditions so that they can get back to work and play.

It's more than just surgical skills - good results require an ability to understand the hopes and needs of the whole person. It's an honor to earn trust and confidence from my patients, and to join the CVRMC team."

All insurance plans are accepted. Dr. Gunnoe is fluent in Spanish and enjoys seeing patients of any age. For more information or to schedule an appointment please feel free to call.

Dr. Hall, Podiatry

Dr. Hugh Ryan Hall is a Podiatrist who comes to Cobre Valley Regional Medical Center after spending 10 years managing his own clinic in Lakeside Arizona. He received his Doctor of Podiatric Medicine from Des Moines University in 2003 and served his residency with the Southern Arizona VA Healthcare System from 2004 - 2006.

Dr. Hall is a published Podiatrist, having two publications: Relief of Diabetic Forefoot Pressures using Endoscopic Gastroc Recession (2004) and Sterile Abscess Formations Following a Corticosteroid Injection for the Treatment of Plantar Fasciitis. (2005).

He is a member of the American Podiatric Medical Association and the American College of Foot and Ankle Surgeons. He is also certified in Basic Life Support, Advanced Cardiac Life Support, Extra Corporeal Shockwave Therapy Certification, and EGR, EPF & Intermetatarsal ligament release

Dr. Hansen, General Surgery

Dr. Thomas Hansen is a Diplomat with the National Board of Medical Examiners and is Board Certified with the American Board of Surgery. He earned his undergraduate degree in Psychology and his Medical Doctor degree from the University of Utah in Salt Lake City. He completed his Internship and Residency at the Maricopa Medical Center where he also served as Chief Resident of General Surgery.

Dr. Hansen specializes in Endoscopic Carpal Tunnel Release, Advanced Laparoscopic Surgery, Procedures for Prolapse & Hemorrhoids, Nissen Fundoplication, Advanced Bariatric Surgery, and Laparoscopic Adjustable Gastric Band Placement. He has extensive training in minimally invasive surgery, soft tissue hand surgery and many other procedures.

Dr. Hansen retired from the Military in March with 37 years of active & reserve duty. He was deployed on 4 missions: Baghdad, Iraq with a forward surgical team and Camp Arifjan, and Kuwait with a combat support hospital as part of the Medical Corp.

Dr. Hansen enjoys many activities outside of the operating room: Computers, competitive amateur ballroom dancing, SCUBA diving, & technical support for Microsoft Gaming.

Dr. Jimenez, Pediatrics

Dr. Angela Jimenez received her Undergrad Bachelor of Science Degree from the University of California, Los Angeles. She attended Medical School at the University of Southern California (USC) where she also completed her Pediatrics Residency at Los Angeles County Hospital. She is board certified and a fellow of the American Academy of Pediatrics. She has special interests in pediatric obesity, asthma, and ADHD. She can also see patients for well child visits, sports physicals, sick visits, and mental health issues.

Dr. Jimenez moved here from California, and has family from Globe, AZ. She enjoys traveling, music, reading, and Mexican food.

After recently becoming a mother, Dr. Jimenez is happy to be a part of bringing Pediatric Care to our region, serving patients ages birth—18 years old.

Dr. Miller, General Surgery

Dr. Dana Miller, General Surgeon, earned her Doctor of Medicine from Tufts University School of Medicine in Boston, Massachusetts in 1994. She completed her undergraduate studies at Harding University in Searcy, Arkansas and completed a Bachelor of Science Degree in Chemistry at the University of Oklahoma in Norman.

Dr. Miller is trained in trauma and critical care. She completed a Trauma Fellowship and Critical Care Fellowship at Washington Hospital Center in Washington, D.C. and then went on to work trauma and critical care for six years at Rochester General Hospital in New York. She also worked for three years at Wayne Community Hospital as a General Surgeon before making the move out west to CVRMC.

Dr. Miller came to CVRMC in July of 2008 as a General Surgeon. She is also specialized in laser ablation treating varicose veins. She states, "It's been a pleasure to serve the people of this region and I'm looking forward to many more years."

Dr. Osumi, Imaging

Dr. Osumi is passionate about screening exams that prevent disease, such as mammograms or CTA's. Dr. Alan Osumi is a Diplomate with the American Board of Radiology and the National Board of Medical Examiners. He earned his undergraduate degree in Chemistry, from Harvey Mudd College, a PH.D. in Organic Chemistry from the University of Southern California, and completed medical school at the University of California, San Diego. He also completed a Fellowship in Neuroradiology at Duke University Medical Center where he was also the Assistant Professor of Radiology.

"I am also very focused on each patient and believe I should treat people the way I would want my family to be treated. For example, when a woman comes to the hospital for a mammogram, she is filled with anxiety. She should have the results before she leaves our facility and should not have to wait any amount of time with worry or apprehension."

This attitude has helped Dr. Osumi receive many accolades and awards throughout his career. Including Physician of the Year, Preceptor of the Year, and Trustee of the Year. He is a member of the American Roentgen Ray Society, American Society of Neuroradiology, Radiological Society of North America, American College of Radiology, Arizona Medical Association, and the American Medical Association. He has also held many Medical Staff Appointments, including Medical Director of Radiology, Radiation Safety Officer, and Chief-to-Staff to name a few.

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