Inch by inch, Zambians are beginning to realize the benefits of the Digital Economy. Digital financial services have grown from adult usage of 2% in 2014 to 24% by the end of 2017.
2018 was a period of significant growth and innovation in the Digital Financial Services (DFS) market in Zambia. The industry had seen a rise in the level of innovation taking place with the advent of more FinTech companies playing a role in designing solutions that address the challenges of real Zambians in the real economy. These photos give you a glimpse into UNCDF’s role in advancing the needs, wants and aspirations of every Zambian.
We collaborated with our UN Colleagues as part of being “One UN” – with UNHCR to help digitize payments to refugees in Meheba, and with WFP to help make the Maano app for farmers more usable and helpful – both buyers and sellers. We supported the Kazang team not only on their company strategy but also their agent management systems. We celebrated and recognized the great work of the digital finance ecosystem by hosting the Digital Chikwama Awards. And lastly, we launched the findings of our research, “Labour pains: The financial lives of Zambian mothers”.
All of this work came after weeks or months of engagement with Zambians from all geographies who have different aspirations for their lives. We hope this photo gallery gives you a taste of what drives us to do better every day, to bridge the digital and real economies of Zambians. Cheers to 2018, and what good we can bring to 2019! Please let us know what you think via our Twitter page.
All DFS stakeholders work hand in hand with the Media to address one of the biggest challenges to DFS uptake: meaningful awareness. To build the capacity of the Zambian media to effectively cover DFS and financial inclusion issues in the country, we cohosted a media workshop with the Zambia Institute for Mass Communications (ZAMCOM) on February 23, 2018.
Lazarous Kamanga, Director Banking, Currency and Payment Systems at Bank of Zambia, delivering the Keynote address at the launch of the state of the UNCDF DFS State of the Industry Report.
The report provides key insights into the state of the Zambian DFS market, drawing on data collected through the 2018 UNCDF-MM4P Annual Provider Survey (APS), and complemented by data from other sources such as GSMA and the Agent Network Accelerator Survey conducted by The Helix Institute of Digital Finance.
From Left to Right: Sabine Mensah (Regional Technical Specialist for West Africa-UNCDF), Patrick Mutimushi (Director General-ZICTA) and Nandini Harihareswara (Regional Technical Specialist-UNCDF).
Award Winners at the 2018 Digital Chikwama Awards
Left to Right: Sabine Mensah (Regional Technical Specialist- UNCDF), Brad Mcgrath (MD Zoona Zambia), Janice Matwi (Kazang), Nandini Harihareswara (Regional Technical specialist-UNCDF) and Edmund Barwuah (Head- Mobile financial Services-MTN).
Robert Oliver and Emmanuel Gondwe (World Food Programme).