2017 Stevie Awards

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An Unbelievable haul from the 11th annual Stevie Awards in Las Vegas. We took home an amazing 14 trophies.

The night started off with winnie sun, Senior Vice President of Global Delivery operations and procurement, accepting a bronze Stevie for Leader of the year.

under HER LEADERSHIP, we achieved a 9.3 quality rating from clients.

Click Here to Share Winnie's Contact Center Leader of the Year Win

rick rosso, Senior Vice President of Global Sales and account management, couldn’t accept his sSilver Stevie in person because like any good salesperson, he was busy meeting with clients. #fanatical

BUT RICK WAS BLOWN AWAY TO BE RECOGNIZED FOR HIS ROLE IN DRIVING SALES. #INVESTMENTS

Click Here to Share Rick's Sales Executive of the Year Win

Carla McBeth accepted a few individual awards for staff members who amazed the judges with their impressive work in australia/new zealand.

David Fotheringham won Silver for doubling the satisfaction scores of two major clients. #Fanatical

Click Here to Share David's Contact Center Manager of the Year Win

Kelly Nathan won Silver for netting more than $400,000 in sales.

David Flanagan smoothly handled the explosive growth of his team which more than quadrupled in size, garnering a Bronze Stevie.

Tamia Theobald’s Gold Stevie was no surprise after she exceeded her daily sales revenue target by 400%. #Investments

Click Here to Share Tamia's Young Customer Service Professional of the Year Win

Several of our teams were also big winners at the event. Carla McBeth and Michael Collicutt accepted on their behalf.

A financial team in Canada won Bronze for preventing thousands of escalations during the Fort McMurray wildfire. way to stay cool under pressure!

FINANCIAL TEAM (CANADA)

THE IMPECCABLE HANDLING OF MORE THAN 100,000 INTERACTIONS EACH MONTH NETTED AN AIRLINE TEAM IN AUCKLAND A SILVER STEVIE. first-class effort!

Click Here to Share Our Front-Line Customer Service Team of the Year Win

Airline Team (New Zealand)

Our Australia/New Zealand Training team earned their Bronze Stevie for standardizing our processes and training material. two places, same standard of excellence.

Click Here to Share Our Customer Service Training Team of the Year Win

Training Team – Auckland

Training Team – Brisbane

oUR HEALTHCARE TEAMS IN INDIA HAVE A LOT TO CELEBRATE. Lisa Koenig and Rick Pepper accepted four TEAM AWARDS including two in the New Product and Service Category.

ONE TEAM WON BRONZE FOR DEVELOPING A BETTER AGENT TRAINING PLAN AND IMPROVING BACK END PROCESSES. #DISRUPTIVE

Anurag Bhargava, Nitin Karwal, Tushar Choksi, Amit Upadhyay

ANOTHER TOOK HOME BRONZE FOR DEVELOPING A CLAIMS AUTOMATION TOOL THAT SAVED THE CLIENT MONEY. #BOLD

Click Here to Share Our Business Intelligence Solution Wiin

Mohammed Waseem, Ankur Raj, Rochak Oberoi, Jagjeet Singh

Shamjit Kaur

Satender Mishra

Resolving customer issues and improving satisfaction scores by 12% landed this team a Bronze Stevie. #fanatical

Click Here to Share Our Customer Service Team of the Year Win

training and quality team

Ashish Pandey

Pradeep B

Md.Ashraf, G Anand, Soumyajit, Pradeep B, Mahesh, Sravanti, Selvaraj

Sreeram Pagalla

The Silver Stevie for Innovation went to the team that created a back end processing tool that significantly reduces Claims rework. #contrarian

Click Here to Share Our Innovation in Customer Service Win

Manoj Bisht, Sumit, Kapal Sapra, Marmeet Singh, Satyendra Singh, Manoranjan, Vivek More, Nitin Vlnod

Audrey Dmonte

Overall, we took home 14 awards including a grand stevie for being one of the night's ten biggest winners. #Oneteam

Click Here to Share our Grand Stevie Win

The Stevies are a major industry award that recognizes accomplishments and contributions of companies and business people worldwide. congratulations to all of our winners. you rock!

Appreciate

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