This is article is part of a continuing series that discusses the noise issue, how I became involved, wasted tax dollars, encroaching business districts on the neighborhoods, data and trend analysis, City and Council's role, noise pollution and how this has impacted me.
1. Citywide Noise Calls from Jan 1 - Mar 17,2017
689 noise calls
The majority of Noise calls sampled for repeat business offenders are after midnight and on Sunday afternoon. the city noise ordinance has penalties but the Police is not issuing fines. If there is no fine, Why have Police Dispatch take and log the call and Officers respond? Mayor Kriseman and Police Chief Holloway are wasting resident's taxes!
2. Sample of Top Business and Residents
3. Call Count Summary (Grouping by Count)
1. Addresses with more than 3 calls accounted for 161 calls or 26%.
2. Addresses with more than 3 calls require further study to assess frequency date and time. Recommend all incident calls be assessed.
Distribution of Addresses
4. Noise Citations
Mayor Kriseman and Police Chief Holloway not enforcing the City Municipal Code — ARTICLE III. - NOISE POLLUTION. From 2009-2016, the City of St. Petersburg had 27,638 calls for noise and there were ZERO noise citations for businesses. The noise citations in 2017 were not requested for this report.
Noise means any sound that disturbs a reasonable person of ordinary sensibilities or which causes or tends to cause adverse psychological or physiological effect on humans. Noise disturbance means any sound that: (1) Endangers or injures the welfare, safety or health of humans or animals; (2) Endangers or injures personal or real property; (3) Annoys or disturbs a reasonable person of normal sensitivities; or (4) Is loud and raucous.
5. Noise Calls by Month
While the 2017 noise calls trended below 2016’s January and February, March 2017 may trend higher 2016.
2016/2017 Noise Call Comparison for Jan and Feb
6. Summary — How do you measure and identify a business with repeat noise calls?
The City of St. Petersburg has no metrics in place for noise calls. Thus, there is no way to measure the noise ordinance’s cost-benefit. Metrics could be easily put into place to review the noise calls to identify repeat calls to businesses. The metrics could be automated and made available to communities and online.
A short-term metric would identify the obvious repeat offender’s frequency. A majority of the patterns will develop like a storm over time and will need to be observed.
A monthly report will identify the obvious repeat offender but a cumulative report is needed alongside the short-term and monthly report to identify frequency and trends.
Noise calls have external factors: 3-day weekends, holidays, and events. Location, date and time can be overlaid onto a map. Non-noise calls could be overlaid onto the map. Then you could assess their impact to the community.
Once businesses and residences with repeat calls are identified:
1. The area noise calls will need to be reviewed. Why? Officers are assigning some calls to the residence and not the business. This process under reports calls. Over a year, there could be 10 calls for one location missed based upon 2016 data.
2. The audio calls will need to be obtained and reviewed to see how many calls Dispatch rolled up into one Call ID. This process under reports calls. Over a year, there could be 15 calls missed for one location, based upon 2016 data.
Repeat offenders would need to be added to a “monitor” list so these factors can be added to ensure accuracy in the data. After the report is reviewed, the city and police can work with the offender to reduce the calls. They should also include the community in the process.
How do you define a repeat offender? 3 or more calls. However, frequency of the calls needs to be observed. For example, back-to-back calls in a day that do not repeat within a year could be omitted.
Reports can be designed to automate this identification and summary.
7. Noise Ordinance 2nd Public Meeting
St. Petersburg adopted changes to noise ordinance in 2016. One year later, the City is seeking to revise the noise ordinance and is holding three public meetings. The next meeting is March 29, 2017.
Mr. Neff has run hi-end eCommerce operations for major national and international brands. He was Chief Web Operations Division at United States Mint and an executive in luxury retail eCommerce. He has several startups under his belt and has worked in Silicon Valley, Washington D.C., and Dallas. in the past, he was Director Online Sales for a consumer product company, directed eCommerce marketing operations and online analytical operations. Now retired, he is enjoying life as an award winning photographer, writer, and contemporary artist who has shown his work at one of Art Miami's International Art Shows, Spectrum Miami. He occasionally tests online products for companies in Silicon Valley. The value he brings is institutional knowledge from years of experience.
When the City of St. Petersburg noise issue became an issue for others and him, Mr. Neff dusted off his skills to conduct the investigation, data collection and data analysis.
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