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manual to virtual billing A Travel and Transport Case Study

The Opportunity

A client wanted to streamline its processes, lower overall costs and improve efficiencies while maintaining the same level of superior service.

The client was using manual direct billing. They would call the hotel, fax the travel manager’s license and credit card, then call to follow up. Due to this time consuming process, the company needed to hire a full-time employee.

Our Approach

Travel and Transport completed a cost analysis and recommended implementing automated processes, including our Virtual Payment card solution. We set realistic timelines with the client and delivered on each priority.

The Results

“THINGS ARE OPERATING SO WELL THAT I DON'T HAVE TO SPEND MORE THAN 5-10% OF MY TIME EACH WEEK ON THE DIRECT BILL PROGRAM. IT'S HEALTHY, AND THAT MAKES ME HAPPY.”

With the processes we implemented, the client was able to manage direct bills without hiring a full-time employee, providing hefty cost savings. The travel manager now has additional time for other tasks, stating, “Things are operating so well that I don't have to spend more than 5-10% of my time each week on the direct bill program. It's healthy, and that makes me happy.”

Contact us today to learn more about how Travel and Transport can help you to manage a successful global business travel consolidation.

Credits:

Created with an image by Fancycrave - "Rainbow Keyboard"