Fire Prevention – Community Risk Reduction Division
FF Van Pelt organized a 911 Bridge Walk. This event was a great success and garnered a lot of positive feedback from the community. It estimated that over 100 people showed up to walk and remember. WWAY even picked up the event and ran a story. https://www.wwaytv3.com/2021/09/13/surf-city-bridge-walk-honors-lives-lost-during-september-11-attacks/
FM Burton has been working diligently to gather information needed for the upcoming ISO Survey. ISO inspectors will take a deep dive in the fire department’s fire prevention programs. They will look at things like; how many inspections we complete annually compared to how many commercial buildings we have, how many certified investigators we have for fire cause and origin investigations, and the number and type of fire and safety prevention programs we offer.
Suppression staff have been working on updating all pre-incident surveys. Pre-incident surveys are very crucial to the department’s ability to respond to commercial and multi-family buildings. They are also a required component to gain maximum points in the upcoming ISO Survey.
Firefighter Van Pelt has been busy with getting the new Instagram page up and running. Early feedback on the page has been very positive.
As the vacation season winds down the fire department is seeing a reduction in emergency call response. We are still seeing increased numbers on the weekends just not during the week, which is typical for this time of year.
Ocean Rescue staff have been busy with beach patrols and education. Data on this season’s operational contacts will be out soon.
Staff have been working with all new firefighters to get them up-to-speed on our operational procedures.
Staff have started training for our ISO inspection. Part of our inspection has a practical component. This is where we have to demonstrate our efficiency in getting water to a fire. The practical exercises have a huge impact on our final grade.
Community Development - Planning
In an effort to better understand the issues most important to the citizens, property owners, and visitors of Surf City and to assist in the Comprehensive Land Use Plan update, the Town requests that you complete this short questionnaire. All responses and comments will be reviewed and considered in development of the updated Comprehensive Plan. Results will be available on the Town's website once complete. Your participation is important and should only take a few minutes. Thank you!
Please click on the link below to complete the short survey: https://www.surveymonkey.com/r/SCLUP
The Technical Review Committee meeting for September is being held via email. The following items are on the agenda:
1. Carwash – located on outparcel in front of Publix (P-21-29)
2. Modwash (P-21-41)
3. Turco Project – Phase 1 (NEW P-21-46)
4. Bluewater (p-21-21)
Osprey Point (P-21-40)
On Council/Planning Board upcoming agendas (review complete)
Sawgrass(P-21-23) - Planning Board recommended approval
NC 50 Boat Storage (p-21-27) - Planning Board Recommended approval; Council special use permit
The next Technical Review Committee meeting will be held on October 21, 2021. New items must be submitted by October 8, 2021
Planning Board meeting was held on September 9, 2021with the following items being on the agenda:
• Wellman Project (formerly Sawgrass)
• NC 50 Boat Storage
• Comp Plan update
Volkert Engineering has completed a Pavement Condition Survey for all Town owned roads. At the August 20th Council work session Volkert discussed the findings of the report and present Council with pavement life versus expenditures. The draft final copy is currently under review by Town staff.
The North Carolina Coastal Federation is in the early stages of preparing a watershed management plan for Stump Sound. Planning staff will be a stakeholder in this process. As the project moves forward and updates occur, we will be sure to share them here.
Town Staff is working with our Permitting software provider to create a business registration program. This program will help staff ensure that Town Ordinances are being adhered to. This database will also help with Town communications on upcoming initiatives.
Town staff is currently working on a policy for the maintenance of Town Right of Ways per our ordinances. Providing a clear area adjacent to roadways decreases the potential for accidents, damage to utilities, and allows for less restrictive access during an emergency. This initiative will begin late fall/early winter with an educational campaign to ensure residents are aware of the ordinances as well as where private property ends and street right of ways begin.
Community Management – Permitting/Administration
***PLEASE NOTE THAT ALL PERMITTING IS DIGITAL. PAPER COPIES ARE NOT ACCEPTED.****
Our online permitting systems allows the applicant to manage all aspects of the permitting process. Please ensure that you are utilizing Viewpoint to submit applications, make inquiries, and request inspections. This will increase efficiency and allow you to receive responses in a more timely manner.
Community Development – GIS
Our new GIS analyst will begin work with the Town on September 27, 2021.
Community Development - Code Enforcement
Good afternoon, over the last (2) weeks trash service experienced major interruptions which resulted in a dramatic reduction in citations being issued. As predicted, when able to inspect for trash cart compliance, violations are far less frequent, and more ground is being covered each outing. As a reminder this Monday starts the bulk item pickup which will run from the 20th through the 24th. C&D debris are never picked up during scheduled Town collections and as a reminder there will be no vegetative debris collected by GFL during the bulk item pick up. In addition to my normal duties, I am covering some building inspections and conducting on the job training when possible, with Steve Padgett. As always, I am here to serve the needs of the town and you can call/ e-mail me at 910 550 2516 or email@example.com. If you have a complaint or a concern, I invite you to submit it (anonymously) to Code Enforcement by going to the town website and using the following link https://surfcitync.viewpointcloud.com/categories/1079.
Community Development - Building Inspections
The statistical peak of the Atlantic hurricane season is upon us! To date, there have been 14 named systems so far, with three areas of interest under observation as of this update. It only takes one storm to make for a bad season, so don’t fall into the trap of complacency! Get a kit, make a plan, and stay informed.
We have been working on developing the Incident Management Team curriculum for delivery to the team members. The IMTs are staffed almost completely with staff members from all of the Town’s departments, the exception is the integration with the Hampstead HAMs, who have graciously agreed to assist with communication tasks and responsibilities. We are very grateful for all of the team members’ willingness to serve on the IMT and give Surf City the additional capability and capacity to address disasters that may occur.
In partnership with the American Shore and Beach Preservation Association and Hohonu, we deployed a new tidal gauge instrument last week that features predictive modeling capabilities. This instrument uses sonar technology to capture and track tidal ebbs and floods over time, and based on the data collected, the system is able to forecast future tidal behavior. This is an extremely important opportunity that will allow us to better understand local hydrologic challenges and opportunities.
If you are new to planning and preparedness and need a little help, visit www.ready.gov/plan to find useful information on disaster planning for you and your household. Once you get a plan developed and in place, visit www.ready.gov/kit for guidance on getting your disaster kit properly set up and stocked. Finally, head over to www.surfcitync.gov/codered and get signed up for CodeRED emergency alerts.
Remember, it is important that everyone in your household be familiar with the preparedness plans and use of the preparedness kits to receive the benefits they provide. Practice using your plan and kit as a group often, so when the time comes and you need to put everything into motion because things are not going so great, you and your family will be better positioned to come out of the situation in a much better way.
For more information on the Re-Entry Pass system managed by Pivot Parking, please see the info graphic here. Once you have reviewed the instructions and you are ready to apply, visit the application page and complete the form. If you already have one of the original Key Cards issued by the Town, we will honor it for an additional year, but we recommend going ahead and getting the Re-Entry decal issued from Pivot Parking at your earliest convenience. Should you need assistance with applying for your Re-Entry Decal, please contact Pivot Parking directly at 1-833-467-4868, visit their office at 305 N New River Drive (the old Police Dept) or by emailing firstname.lastname@example.org.
Meetings - One council meeting was live-streamed since the last update. To view past discussions, visit our YouTube page.
Tickets -Tickets remain steady. However, I pulled ahead these past two weeks. As a result, the majority of my time has been focusing on ticket completion.
These requests are mostly day-to-day requests from employees ranging from remote assistance, on-site support, and purchase or installation of equipment.
Other News -
• Collaboration with Emergency Management Director, Police Department staff, and multiple vendors to successfully configure and issue all 16 of the new Police Department MDTs.
• New printers from the copier lease have been delivered and installation completed. This went smoothly and didn’t appear to have any significant downtime for any of the departments. This included printers for the Welcome Center, Community Center, Town Hall, Police Department, Island Fire Station, Mainland Fire Station, Sewer Plant, and Public Works.
• Laptop for the Police Lieutenant was replaced due to failing hardware. Workstation configured and installed, functioning properly.
• In coordination with the Emergency Management Director, we have completed two large-screen television installations for the Police Department.
• Completed wiring for the Police Department conference room table.
The Water Treatment Plant produced on average eight hundred and eighty-five thousand gallons of water per day since September 2nd. This is a four percent increase over the same period last year
The Collections and Distribution division completed one hundred and four work orders and ninety-two locate request since September 2nd, 2021. The Utility Department along with Suez completed the survey potion of the Advanced Meter Infrastructure (AMI) project on August 12th. Over the next two months, town staff will be repairing deficiencies in the current water system in preparation for the final phase of the project. If a property has any plantings or obstructions within three feet of the meter box, this area will need to be cleared. As we approach milestones that affect the general public, notices will be sent out. The intent of this project is to maintain current technology and provide better service to the citizens of Surf City. If you would like more information about this project, please contact the utility department.
The utility department has published the 2020 Annual Consumer Confidence Report for the water treatment and distribution system. This report informs the public that the water system is maintaining compliance with state and federal regulations. This report is available at the below link.
Should anyone have any questions or concerns about Surf City utilities, please call Town Staff at 910-329-1055.
Parks, Recreation, and Tourism
Public Meetings – We are holding two public input meetings to discuss Phase II of the Earl G. & Inez Batts Recreation Complex project on September 21 & 23 at 6pm, located at the Surf City Municipal Complex. In addition to discussing Phase II, the Town will be providing an overall update on the entire project. There is no need to attend both meetings as the same information will be presented in both.
Skatepark Design Team – Are you passionate about skateboarding?
Surf City Parks, Recreation, & Tourism is currently seeking applications for our Skatepark Design Team! If you are interested in being involved in the design & development of the new skatepark, please complete the form linked below & submit to Chad Merritt at email@example.com by Monday, September 20th at 5pm. https://www.surfcitync.gov/DocumentCenter/View/3448/Skatepark-Design-Team-Application-Fillable-PDF?bidId=
Programs and Events
Program Registration – See something you are interested in? Register here: https://surfcity.recdesk.com/Community/Home or for more information contact our staff at 910-328-4887.
Surf City After School Program – We are excited to offer a new after school program this coming school year. Registration opened June 1st. Hurry fast because registration is filling up.
Fall Wreath Workshop – They are back by popular demand! Join us in another season wreath class for some fun. A social program with an artistic touch.
Fall Kids Tennis – It’s not to late to register for our kid’s tennis program. Take advantage of the opportunity to learn the game through our tennis instructor, Chris Sirgusa. Beginner and Intermediate classes are available.
Adult Fall Soccer – Registration is closed. Season is September 12th – November 14th.
Adult Fall Softball – Recreation is open until September 20th. Season is September 27th – November 3rd.
Adult Fall Volleyball – Registration is open until September 27th. Season is October 11th – December 13th.
Adult Fall Pickleball Ladder – Registration is open until September 13th. Program is September 20th – October 25th. Paddles up!
Teen Fall Volleyball – Registration is closed. Season is September 18th – November 13th.
Youth Fall Soccer – Registration is closed. Season is September 18th – November 13th.
Youth Fall Volleyball – Registration is closed. Season is September 18th – November 13th.
Youth Flag Football – Registration is open until October 2nd. Season is October 16th – December 11th. Touchdowns are waiting.
Pedestrian Counters – We are excited to share with you a look at the data collected by the new pedestrian counters. This information will allow us to see when peak usage is at the Roland Beach Public Access and on the Bridge Multi-use Path. We can use this information to help with potential grants and projects in the future. Here are the comprehensive counts so far:
Expo at the Park – Thank you to all the vendors that participated and attendees. The weather was amazing, the music was great, and everyone had a blast. We hope to see you next time, do not miss out.
Parks and Facilities
Soundside Park –The new ADA Kayak/Canoe Dock has been installed and is ready for use. We conducted a ribbon cutting ceremony on September 2nd. The new dock is located in Soundside Park on the side closes to the Roland Ave cul-de-sac, look for the new sidewalk.
Nelva Albury Park – Open
Kenneth Batts Family Park – Open. New playground mulch has been installed.
Disc Golf Course – Open for use. We are working on plans to relocate our disc golf course to the new park land located on J.H. Batts Road. The 9-hole course will be expanded to an 18-hole course once completed.
Dog Park – Open for use. Please be safe and responsible while using this area.
Earl G. & Inez Batts Recreation Complex – The Town of Surf City acquired approximately 60 acres of new parkland adjacent to the existing Surf City Community Center and Athletic Complex land. The Town currently has applied for over $1million in grant funding through the PARTF, LWCF, and other private organizations. Plans for this land include a skatepark, walking trails, 100% inclusive playground, 18-hole disc golf course, sand volleyball courts, and more. We plan to keep everyone updated as we get responses to the grant applications, which will allow us to move forward on this project. Currently, we have completed the survey and conceptual plan and Master Plan.
Town Council did officially name the new park in honor of the family whom the land was acquired, the Batt’s family. The new park name is the Earl G. & Inez Batts Recreation Complex.
Skatepark & Inclusive Playground Update – The skatepark is a $400,000 project and the inclusive playground is a $225,000 project. We are waiting on the results of the LWCF grant, which should be in March/April 2021, and we are waiting on the PARTF grant results, which will be in August/September 2021. If awarded these grants, it will provide $1million of funding toward Phase I of this total project, which includes skatepark, inclusive playground, sand volleyball courts, restrooms, shelter, and trails.
Memorial Bench Program – The Memorial Bench Program continues to be a great way for people to honor a loved one. The Town has received a lot of request for bench dedications in the last couple months. If you are interested in placing a bench in honor of a loved one call us at (910) 328-4887.
Community Center – Open for normal operation. Visit our website and Facebook page for information on activities. Call ahead to get open gym times.
Welcome Center – The Welcome Center is available for rentals Friday (after 5pm) to Sunday for your special occasion or business meeting. Current Executive Order No. 181 restrictions limit indoor capacity to 30 and outdoor to 50, so please plan accordingly.
We have taken the time off to make some great improvements to this building inside and out. Stay tuned as you will see the exterior transformation which includes a $10k furniture package staff applied for and won for this facility. The Lowe’s Hero’s Project awarded the Town a grant for $2,500 worth of improvements. They constructed a BEAUTIFUL arbor on the newly renovated deck and re-landscaped the parking lots. We are very excited and grateful for these funding opportunities, and the time and effort donated by these volunteers. The siding project as been completed to add a very “beachy” vibe to this amazing facility.
To discuss your event options, call (910) 328-2716.
Beach and Public Accesses
Rip Current and Public Access Flags – The rip current and public beach access flags are up for informational purposes. New rule signage was installed. Please know where you are in case of emergencies and know how to identify rip currents.
Ordinance Reminder – Staff have been going out multiple times a week to remove unattended beach equipment between the hours of 10pm and 7am. Leaving beach equipment out on the beach overnight is against Town Ordinance (See Section II, Chapter 4, Sec. 4-12, Sec. 4-13, Sec. 4-14). The reason items cannot be left out on the beach overnight is:
1. It hinders Sea Turtles from nesting, if they encounter obstructions on the beach.
2. It hinders emergency vehicles from being able to move freely on the beach during the night, if needed.
3. High tides and storms may take the equipment into the ocean, which has a negative effect on wildlife and our environment.
4. High winds could blow the equipment into someone or their property.
Equipment picked up by staff during the hours of 10pm-7am are disposed of and not retrievable. Please make sure you do your part to follow this simple ordinance.
Beach Wheelchair Program - At the Town of Surf City, we take pride in being able to offer our beach wheelchair rental program to individuals who may not otherwise be able to experience or enjoy our beautiful beaches! But as our community continues to grow, so does our demand for rentals!
We are excited to announce we have ordered 8 new beach wheelchairs and more on the way with sponsorship funding. THANK YOU! Our community is the best!
If you or someone you know may be interested in sponsoring a beach wheelchair, please contact us at firstname.lastname@example.org or 910-328-4887.
The Surf City Beautification Committee would like to congratulate Salon Blue for being chosen as the September 2021 Beautification Business of the month! What a transformation inside and out! Need a new hairstyle, this is your place.