Zappos By: John Mea

Company History

  • Founded in 1999 by Nick Swinmurn
  • Designed to sell shoes online
  • Headquarters located in Las Vegas, NV
  • Employs 1,500 people
  • Owned by Amazon
  • Biggest competitors are footlocker, JC Penny, and Shoebuy.com
Las Vegas, NV

Values and Mission Statement

Ten Core Values

  1. Deliver wow through service
  2. Embrace and drive change
  3. Create fun and a little weirdness
  4. Be adventurous, creative, and open-minded
  5. Pursue growth and learning
  6. Build open and honest relationships with communication
  7. Build a positive team and family spirit
  8. Do more with less
  9. Be passionate and determined
  10. Be humble

Corporate Culture

  • Company values putting others first
  • Office radiates energy
  • Loose, family-like setting
  • Employees are encouraged to collaborate
  • Community service oriented
  • Hired based on "cultural fit"
Zappos' Office Ball Pit

Zappos Summer Internship Program

  • Personalized application process
  • Interactive interview process, designed like a "challenge"
  • Must currently be a full-time student pursuing at least a bachelors degree
  • Ten week internship in Las Vegas, NV
  • Company helps with relocation/housing
  • Main goal of the internship is to immerse yourself in company culture

Why Zappos is right for me

  • Well respected company
  • Innovative and renowned company culture
  • Expertise in customer service
  • Make work fun
  • Commitment to customer service
Zappos Campus- Las Vegas, NV

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