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SKYCLUB POLICY MANUAL & GAMEDAY INFORMATION 2020

The 2020 home football season has been altered to a four game, conference-only schedule at Sanford Stadium. With the new schedule and in an effort to reduce contact between guests and staff, all SkyClub tickets will be on a mobile platform.

Sanford Stadium SkyClub ticket policies:

  • A valid (unused, unscanned) SkyClub ticket is required to enter Sanford Stadium.
  • A ticket will be required for all individuals regardless of age.
  • SkyClub ticket holders are not able to access any other premium seating area.
  • Guests wishing to exit and re-enter the SkyClub must receive a wristband from a Georgia Athletic Hospitality FANGINEER™ on the east end of the SkyClub, near Elevator "I". A valid wristband and ticket will be required to re-enter the SkyClub.
  • Re-entry is not permitted into Sanford Stadium. If guests leave the stadium, they must have a new ticket to be admitted. Wristbands do not allow guests to exit and re-enter the stadium.
  • In addition to an adjusted schedule, Sanford Stadium will operate at a reduced capacity for each game.
  • All tickets will be mobile tickets, to be displayed on a cellular device. Printed tickets will not be permitted.
  • All tickets will be game-specific.
  • Game tickets will be sent via email on a per game basis.
  • Guests that do not have a compatible cellular device should contact the UGA Ticket Office for a resolution.
  • Ticket holders must scan their mobile ticket upon entry into Sanford Stadium.
  • All tickets will be scanned for a second time upon entering the SkyClub, whether via the elevator or stairwell. This second scan is called an Access Verification Scan.
  • For more information on re-entry, wristbands, and Access Verification Scans, see "New for 2020 | Access Verification Scans" below.
  • Elevators will be marked appropriately for social distancing and limited to one (1) guest per trip or up to four (4) total guests from the same household. More information on elevator capacity can be found in the "Elevators" section below.
  • Guests are highly recommended to use the designated stairwells for entry and departure. The list of recommended stairwell access can be found in the "Arrival and Gate Entry" section.
  • Tickets will be scanned once at the stadium gate entry point and then again upon arrival to the SkyClub.
  • This second scan is called an Access Verification Scan.
  • This access verification scan is replacing the former practice of validating tickets via hole-punch and applying wristbands upon your arrival.
  • The access verification scan will be on SkyClub-level, once guests exit the elevators or stairwells.
  • Click the links below to watch a short video about the new entry process.
  • Sanford Stadium gates open two (2) hours prior to kickoff.
  • Due to unforeseen facility issues, Field Street will not be accessible by patrons. See the "New for 2020: Arrival & Gate Entry" section below for suggested gates.
  • Please note: All UGA parking lots and decks will not open until three (3) hours prior to kickoff.
  • All gate staff, including bag check and ticket scan, will be wearing gloves and practicing stringent sanitation measures to ensure the health of all guests and other staff members. For more information on Employee Safety Measures, see the "SkyClub Staff & COVID-19 Safety Measures" section below.
  • A clear bag policy is in effect. Please see the "Clear Bag Policy and Prohibited Items" section below.

We have implemented a number of measures to make arrival and entry to Sanford Stadium a safe experience this season including:

  • Fans will be required to wear a face covering upon entry to Sanford Stadium.
  • SkyClub guests are strongly encouraged to enter through Gate 7, off of Field Street. Georgia Athletic Hospitality FANgineers will provide direction to accessible stairs and elevators.
  • In order to ensure social distancing, elevator capacity will be limited to one (1) guest per elevator or up to four (4) guests from one household.
  • All guests are encouraged to arrive early to ensure ample time for the entry and ingress process. Gates will open 2 hours prior to kickoff.
  • Physical distancing markers will be placed at all gate entry points and enforced to allow for social distancing.
  • All UGA parking lots and decks will not open until three (3) hours prior to kickoff.
  • Elevators will be limited to one (1) guest per trip or up to four (4) total guests from the same household.
  • Markers will be placed in each elevator to denote appropriate social distancing.
  • Guests are asked to respect elevator limitations and arrive early to accommodate increased wait times.

Georgia Athletic Hospitality is actively working with the University of Georgia Athletic Association leadership, Athens-Clarke County public health officials, and following the SEC’s "COVID-19 Recommended Guidelines for Guest Attendance" to ensure the health and safety of all SkyClub guests and staff.

The following precautions undertaken by the University of Georgia Athletic Association and Georgia Athletic Hospitality, including Proof of the Pudding, C&C Janitorial Services, and Titan Global Enterprises, are consistent with the Governor’s guidance for the State of Georgia.

Georgia Athletic Hospitality

  • Georgia Athletic Hospitality game day staff are called "FANGINEERS™."
  • FANGINEERS™, interns, and directors have agreed to monitor symptoms, including checking temperature for fever of 100.4° F or higher; immediately reporting any known or potential exposures to COVID-19 to Hospitality Director; staying at home if feeling ill; wearing a mask and appropriate PPE while in Sanford Stadium; practicing physical distancing as much as possible; frequent washing and sanitizing of hands; and if tested, reporting results in a timely manner.
  • All FANGINEERS™, interns, and directors will wear a mask while in Sanford Stadium.
  • FANGINEERS™ at the gates and elevators will wear gloves and replace gloves at regular intervals.
  • SkyClub guests needing assistance should contact the FANGINEER™ at the Podium, located in the central lobby, across from Elevators "J" and "K".

Proof of the Pudding

Proof of the Pudding is the catering provider for the SkyClub. Safety and sanitation have always been top priority and are very important to Proof of the Pudding. While disinfecting protocols will be escalated, Proof of the Pudding will continue their stringent food handling practices and research new best practice protocols and guidelines.

Prior to the football season, each Proof of the Pudding team members has completed a Sanitation Basics and COVID-19 training course. Catering Director and game day managers have completed the COVID-19 Course by ServSafe, as well as the Communicable Disease Prevention training.

  • Prior to arriving at Sanford Stadium, Proof of the Pudding team members will complete a 4-part health questionnaire.
  • Proof of the Pudding Catering Director will conduct temperature checks on all employees.
  • Employees will be given a wristband indicating a temperature of 100.3° F or lower.
  • All buffets will be served by a masked and gloved Proof of the Pudding attendant.
  • Catering attendants will assemble all entrées behind barriers and will be served in "to go"-style containers.
  • Many menu items, including sides, desserts, and salad, will be individually served.
  • All cutlery will be individually wrapped.
  • All condiments will be individually sealed.
  • For more information about the catering operation, changes implemented due to COVID-19, and game day menus, please see "New for 2020 | Catering Operation" below.

C & C Janitorial Services

C&C Janitorial Services is the custodial provider for the SkyClub. In addition to taking extra sanitation measures while cleaning the SkyClub and premium seating area, C&C Janitorial is requiring all staff to:

  • Employees will self-monitor for symptoms including cough and fever
  • Conduct temperature checks on game day
  • Employees with a temperature of 100.4° F or higher will not be permitted inside Sanford Stadium

Titan Global Enterprises

Titan Global Enterprises is the security provider for the premium seating areas in Sanford Stadium, including the SkyClub. Titan is also the in-stadium security provider for the whole of Sanford Stadium. Georgia Athletic Hospitality employs a separate and dedicated branch of Titan security that exclusively serves the premium seating areas.

Titan Global Enterprises is taking the following safety measures of all employees:

  • Employee is not permitted to work if they have had a fever of 100.4° F degrees within 24 hours of shift
  • Employees will wear a mask or face covering at all times within Sanford Stadium.
  • Employees will maintain good hygiene and will wash hands frequently throughout shift.
  • Employees who are required to touch guest belongings will wear gloves and dispose of them immediately after handling items.
  • Titan Manager may perform temperature scan of each employee upon arrival for shift.

FANGINEER™ at the Podium

The Georgia Athletic Hospitality FANGINEER™ at the Podium is your direct link to Hospitality Directors. Notify the FANGINEER™ with any questions, requests, or to contact a Hospitality Director.

Programs and Roster Cards

  • Game day programs and roster cards will now be digital.
  • Georgia Athletic Hospitality will send a link to view programs and roster cards in the "SkyClub Game Day Newsletter" sent on the Friday prior to each home game.

To help prevent the spread of germs, Georgia Athletic Hospitality, University of Georgia Athletic Association, and C&C Janitorial Services have developed stringent cleaning protocols following all CDC and FDA guidelines, and working closely with Athens- Clarke County public health officials.

C&C Janitorial Services

The day prior to game day, C&C Janitorial will be treating the SkyClub, elevators, lobbies, restrooms, and hallways with an approved EPA List N disinfectant.

In addition to the routine cleaning of the SkyClub, C&C Janitorial staff will be sanitizing high-contact areas at regular intervals, including door handles, restrooms, and elevators.

SkyClub will be furnished with hand sanitizer and sanitizing wipes, as well as liquid hand soap and paper towels for hand washing.

Face Coverings & Masks

  • Face coverings (over the nose and mouth) are required upon entering Sanford Stadium and the SkyClub, during ingress, egress, and while moving throughout the club.
  • Face coverings are required inside the SkyClub at all times.
  • SkyClub guests may remove their face covering once seated in their designated exterior seats or when enjoying food and beverage at designated tables.
  • Guests that fail to comply with the face covering requirement will be ejected from Sanford Stadium.
  • Stadium workers and staff are required to wear face coverings at all time.
  • Guests are strongly encouraged to NOT gather in the lobbies or hallways.
  • In the event that you feel staff is not following the necessary health and sanitation measures, please note their company, role, and name, if possible, and email Jessica Pope at jpope@sports.uga.edu.

Guests are expected to comply with all requests to apply face coverings.

Alcohol Policy

  • In an effort to promote social distance, SkyClub guests are now permitted to take purchased beer and wine to their exterior SkyClub seats.
  • With the elimination of wristbanding SkyClub guests upon entry, a wristband is no longer required in order to purchase alcohol.
  • Guests are not permitted to pass alcohol to general seating guests.
  • Please see Alcohol Policy, Guest Conduct, & Expectations below for more information regarding the alcohol policies and guest conduct in the SkyClub.

Guest Conduct and Expectations

  • SkyClub ticket holders and guests are expected to conduct themselves in a thoughtful and courteous manner at all time.
  • Any guests displaying unsuitable behavior, including but not limited to abusive acts, vulgar behavior, intoxication, or disorderly conduct, may be removed from Sanford Stadium and risk revocation of tickets.
  • Children must be accompanied by an adult at all times.
  • Any violation of the SkyClub or Sanford Stadium policies will result in ejection and revocation of game tickets. The University of Georgia Athletic Association reserves the right to revoke your SkyClub ticket at any time.
  • Tobacco products, including smoking and the use of e-cigarettes, are not permitted in the stadium. UGA is a smoke/ tobacco free campus.
  • SkyClub guests and patrons must follow the law at all times. Unlawful behavior or actions will result in ejection and ticket revocation.

SkyClub Alcohol Policy

  • Underage drinking is strictly prohibited. Guests must be 21 years old to consume alcoholic beverages.
  • Alcohol sales conclude at the end of the 3rd Quarter.
  • No alcohol may leave the SkyClub or Sanford Stadium.
  • Alcohol is strictly prohibited in the elevators and stairwells. Guests will be asked to dispose of any opened beverages prior to exiting the SkyClub.
  • Intoxication and disorderly conduct will not be tolerated.
  • Guests abusing the Alcohol Policy risk ejection.

Student-Athletes & NCAA Compliance

  • Per the NCAA, current UGA student-athletes and their family members are NOT permitted to be guests in the premium areas.
  • All SkyClub ticket holders and guests are expected to follow all NCAA policies.

Medical

  • In the case of an emergency, notify a Georgia Athletic Hospitality FANGINEER™ immediately. The FANGINEER™ will notify EMTs and on-site medical staff.
  • Medical technicians are also available at the stations behind Sections 203 (North Side) and 229 (South Side) on the Club Level.

Lost Child

If you fail to locate your child, please notify the FANGINEER™ stationed at the podium, and they will contact the authorities to assist you.

Fire Protocol

  • In the case of a fire, the SkyClub is equipped with automatic fire detection and alarm systems, automatic fire sprinklers, and fire extinguishers.
  • Notify the Georgia Athletic Hospitality FANGINEER™ at the central podium immediately, and they will contact the authorities to assist you.

Severe Weather

  • Should inclement weather arise, please follow the instructions of the Georgia Athletic Hospitality staff.
  • If necessary, seek shelter away from windows, in the restrooms, or hallways of the SkyClub.
  • Updates for the continuation of the game will be announced by the University of Georgia Athletic Association.

Emergency Evacuations

  • If a full evacuation is necessary, uniformed personnel and Georgia Athletic Hospitality staff will direct patrons to the closest stairwell exit.

Stadium security has the right to inspect any item at any time for the purpose of spectator safety. Prohibited items must be returned to cars or disposed of before entry.

This list is not conclusive but has been condensed to commonly seen items.

Prohibited items include:

  • Non-Clear Bags such as Backpacks, purses, or clutches or Clear Bags Larger than 12”x12”
  • Alcohol, cigarettes, or e-cigarettes
  • Bottles & Cans
  • Infant Seats or Strollers
  • Motorized Scooters
  • Umbrellas
  • Weapons of any kind including pocket-knives or pepper spray
  • Each ticket holder is allowed one large clear bag such as a one-gallon Ziploc style bag or clear plastic, vinyl or PVC bag that does not exceed 12" x 6" x 12", plus a small clutch purse.
  • Bags that contain necessary medical items, including breast pumps, breast milk, formula, insulin, and Epi Pens, must be inspected and tagged at a designated gate. Medical Bag Check station is at Gate 6, off of East Campus Road.
  • Fans can still carry items such as binoculars, smart phones, tablets and cameras (with lenses shorter than four inches), so long as they are not in a bag or carrying case.
  • Please visit www.georgiadogs.com for the full list of prohibited items.