4. Join Early
You should also plan to arrive early to an online meeting or webinar. For hosts, this means at least 15 minutes early. Just like you would arrive early to a face-to-face meeting to make sure your room is set up, you should do the same for online meetings. Test your video and audio, prepare polls, pages, or documents to share, etc.
Attendees need to join at least 5 minutes before the start time. This gives them a chance to troubleshoot their video or sound.
Welcome all the participants as they arrive and then again at the start of the webinar. Be sure to have yourself on camera at least at the start while introducing yourself, then you can turn it off.
Be sure to share basic webinar "housekeeping" information:
- remind participants to mute/unmute, show them how to do that. If they are calling in, *6 is the key command to mute/unmute.
- Inform participants how you want them to communicate - talking, chatting, talking/chatting, etc.
- What to do if a disconnection happens.
6. Mute Your Audio
Always, always, always, always mute your audio when not talking. The biggest webinar infraction is when the presenter is presenting and you can hear someone click-clacking on their laptop, having a side conversation, driving down the road, listening to their dog bark, or answering a phone call. Log in, say your hellos, then immediately mute yourself. Always. Just don't forget to unmute yourself when you do have something to say!
If you're calling in by phone and your phone doesn't have a mute button, *6 will generally mute/unmute yourself.