Adobe Advertising Client Trainer Possible Locations: Emeryville, Chicago, New York, Toronto

Position Summary:

Formerly known as TubeMogul Academy, we are seeking a full-time client training instructor to join our team and help train up our Tier 1 and Tier 2 platform clients. This Client Trainer will be responsible for working with the rest of the team to improve, evolve and customize bootcamps and on-site training initiatives to meet the ever-changing demands of the business and market. You will collaborate with the Sales and Shared Services team in account on-boarding, activation planning, and long term education and development of platform clients.

This role requires at least 1 year of experience at TubeMogul or AMO and a solid understanding of the TubeMogul or AMO platform from a planning, execution and optimization perspective. Additional experience in the industry a plus. The Client Trainer may be expected to travel at least 1-3 times per month to other regions in the US and internationally.

The ideal candidate has an entrepreneurial self starter mentality, is comfortable working start-up hours and working remotely and independently, doing a lot with a little, willing to roll up their sleeves to get the job done, strongly results oriented, focused on attention to detail and quality and has a passion for figuring out creative and innovative ways to solve learning challenges.


● Lead T1-T2 client training on-sites and software extension programs

● Assist in regional bootcamp training execution as needed

● Work with the team to improve the Adobe Advertising Academy certification program structure and content for all trainings

● Make ongoing necessary changes to the program based on participant feedback, product changes and our evolving business needs

● Participate in weekly team meetings and provide program updates to relevant stakeholders

● Track training completions, attendees and tie back investment to account growth and progress

● Build out new training materials specific to on-site learnings needs and client customization

● Deliver training presentations as needed via various channels including in-person, online via Connect, e-learning

● Collaborate with SME to develop and update content as needed

● Stay up to date with trends and challenges in the industry

● Responsible for quality, execution and completion of on-site trainings

● Periodically prepare, present and review program changes, feedback and updates with the


● At least one year as an Account Manager, Ad Operations, Campaign Manager at Adobe Media Optimizer or TubeMogul

● Additional years of experience in the ad tech industry a plus

● Experience training, mentoring and coaching clients and new hires

● Entrepreneurial self-starter who can deal with ambiguity and change

● Strong project management and program management experience

● Comfortable working start up hours

● Willing to travel at least 40% - 50% of the time

● Experience working with online learning tools such as JoinMe, GotoWebinar, AdobeConnect

● Excellent communication and presentation skills

● Responsive, reliable, personable, organized, and able to handle tough questions on the spot

● Bachelor's Degree

If interested, please email Michelle Chen, Head of Training at Adobe Advertising Cloud at and Camille Ong Talent Partner at

Report Abuse

If you feel that this video content violates the Adobe Terms of Use, you may report this content by filling out this quick form.

To report a Copyright Violation, please follow Section 17 in the Terms of Use.