Ummm...what is a 403?? Why am I seeing this?!
Simply put, a 403 means you don't have permission to access the web page you are trying to get to. We will cover all of the steps you can take to get those pesky permissions working again!
Some companies have certain network requirements/restrictions around how and where the system can be accessed from. If this pertains to your companies network setup, please review the instructions below. If this does not apply, you can skip the Networking section. Sweet!
First, we need to ensure we are connected to the proper network. You should be connected to your company's network. You won't get rid of the 403 if you are connected to any other network, including your company's guest network. If you are connecting from home or any remote location, you MUST use the VPN.
Please use the pictures below to help you check which network you are currently connected to. The picture on the left is for a Windows computer, the picture on the right is for a Mac.