National Remote Working Survey April 2020

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Background and Rationale

The COVID-19 crisis catapulted hundreds of thousands of employees and their employers into a work pattern and routine vastly different to their normal daily work experience. This radical change happened suddenly and for the vast majority the change effectively occurred overnight.

While some employees had experience of remote working, many found themselves operating remote working without any time to plan, negotiate, organise and set-up remote working in conjunction with their employer and manager.

Researchers from the Whitaker Institute and the Western Development Commission (WDC) undertook a national survey to gather data on employees’ experiences of remote working during COVID-19.

Survey Objectives

The survey gathered empirical evidence and data to address the following questions:

How are employees adjusting to remote working, what is going well and what changes would employees suggest?

How is remote working impacting employee productivity?

What are employees remote working preferences post-COVID-19?

What lessons can be learned about remote working that could be retained/sustained post-COVID-19?

Survey Methodology and Response

The national survey was conducted between 27th April and 5th May 2020 using the online Qualtrics survey platform. The survey was designed by the research team at NUI Galway and the Western Development Commission. The survey included a mix of quantitative questions, Likert-scale questions, and open-ended free-text qualitative questions.

A total of 7,241 usable responses were received by 5th May 2020 from a wide range of industries and sectors across Ireland. A number of responses were removed from the database as they were completed by respondents outside of the island of Ireland or were incomplete. The report is available above.

Video courtesy of Atos