Hyland Software  An abedgraham case study

Customer: Hyland Software Inc.

Location: USA

Expertise: Enterprise Content Management (ECM)

Challenge: Expanding market share within the NHS, enhancing frontline clinical engagement and integrating NHS clinical risk management protocols

"The transition from paper to digital can be a challenge for clinicians but the right ECM solution can make all the diffierence." (Dr Saif Abed, Founding Partner, AbedGraham)

Hyland is a global leader in enterprise content management (ECM) software and has received global recognition and consecutive ‘Best in KLAS’ awards for its flagship product, OnBase.

Being one of the leading vendors for ECM in the UK, Hyland sought to continue to enhance its position, as a core provider of information management solutions that support healthcare organisations to adopt paperless systems and streamline clinical workflows. Additionally, due to central government mandates focusing on clinical risk management in IT, Hyland recognised the need to combine strategic insight with clinical engagement and risk management expertise. Hyland therefore engaged AbedGraham’s partners as EMEA Clinical Advisors and certified Clinical Safety Officers.

"Clinicians rely on successful access to information and that's why managing risk is so important." (Dr Alexander Graham, Founding Partner, AbedGraham)

AbedGraham's clinical strategists were embedded within the EMEA Hyland team providing a range of strategic and clinical advisory services to enhance the adoption of OnBase and optimise its benefits throughout its deployment life-cycle. Areas impacted through this included:

  • Market strategy development & product localisation
  • Business case development and benefits realisation study creation
  • Responses to Pre-Qualification Questionnaires and Tenders for Procurement
  • Sales strategy and engagements with prospective customers
  • UK & Ireland focused vendor partner and alliance development
  • Mandatory compliance assurance in line with HSCIC standard ISB0129 Clinical Risk Management and IT
  • Clinical engagement and assistance in deployment and go-live scenarios.

For further details contact Dr Alexander Graham - agraham@abedgraham.com

AbedGraham is the UK & Ireland's leading, exclusively clinically based, healthcare IT strategy firm - www.abedgraham.com
Created with images by onlineCup - "software internet web design" • Unsplash - "doctor dentist dental" • ukCWCS - "computer with data centre in background" • StartupStockPhotos - "office startup business"

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